Lead Director - Software Development Engineering

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.

And we do it all with heart, each and every day.

CVS Health is seeking a highly experienced and visionary leader for the role of Lead Director - Software Development Engineering to spearhead a strategic initiative within Aetna Technology. This position demands exceptional leadership skills, strategic thinking, and a passion for delivering innovative IT solutions that address critical business challenges. A successful candidate will collaborate closely with business leadership to onboard a new platform and define a phased implementation approach for this strategic initiative.

This role offers an opportunity to shape the future of technology at Aetna by driving transformation through cutting‑edge solutions and operational excellence.

• Lead and coach a team of Principal and Lead Engineers to build a strategic workflow platform for Aetna Technology
• Define and communicate the broader vision while executing the IT strategy in alignment with organizational standards
• Work closely with business leaders to align deliverables with business requirements
• Serve as the primary point of contact for business leaders and IT stakeholders to onboard a new platform and expand it without compromising quality
• Manage an annual budget of $15M+ to achieve business goals in alignment with IT strategy, and establish a streamlined team structure to execute this initiative using a product‑based model
• Develop and maintain roadmaps that align critical business needs with scalable technical solutions
• Leverage performance data to create feedback loops from business stakeholders that drive continuous insight and improvement
• Champion strong product management and agile mindsets by actively communicating team successes and identifying areas for growth
• Build and lead high‑performing teams capable of overcoming complex technical challenges to solve business‑critical problems

• 10+ years of experience in software development or architecture
• 7+ years of experience managing teams in a large‑scale organization, with expertise in coaching and leading teams aligned with business priorities
• 5+ years of experience building and managing large‑scale enterprise initiatives

• A proven track record of delivering workflow solutions such as Salesforce and Service Now
• Experience implementing large SaaS‑based solutions to solve critical business problems
• Strong foundational knowledge in AI, with hands‑on experience using technologies such as Salesforce Agentforce, Moveworks, or agentic AI automation
• Excellent understanding of integration services, API platforms, and microservices architecture principles
• Experience in healthcare domains such as claims, providers, and eligibility
• Familiarity with cloud networking and firewall implementation for new platforms
• Exceptional teamwork and collaboration skills, with a growth mindset focused on agility and continuous improvement
• Solid understanding of core programming and computer science concepts, including cloud computing, AI/ML, and microservices architecture

• Bachelor's degree or, equivalent experience (HS diploma + 4 years relevant experience)

The typical pay range for this role is: $ - $. This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above.

This position also includes an award target in…