Site Reliability Developer

Job Description

The IC2 Site Reliability Engineer supports daily operations for a secure, large-scale OCI-based cloud environment powering mission‑critical federal government workloads. This entry‑level position focuses on maintaining and supporting existing infrastructure, implementing incremental improvements, and ensuring operational health and compliance. Working within a Linux‑centric environment, you will leverage scripting and basic automation to manage deployments, perform fleet maintenance, and maintain system health under the supervision and guidance of senior engineers.

• Perform routine operational tasks such as deployments, patching, fleet maintenance, and basic troubleshooting for cloud‑based systems.
• Tune team‑specific alarms and thresholds, elevate incidents appropriately, and support the management of metrics, KPIs, and system health dashboards.
• Participate in incident response by quickly triaging and escalating incidents, executing operational playbooks, and documenting issues for senior review. You will follow established procedures under supervision and contribute to root‑cause analysis by gathering data and providing initial troubleshooting support.
• Serve as a technical support point of contact, troubleshooting and resolving technical issues, assisting customers with environment setup and debugging, and providing timely communication and status updates to customers and internal teams.
• Own, maintain, and improve runbooks to ensure consistency and clarity for operational processes.
• Implement defined enhancements to existing tools, documentation, and monitoring solutions.
• Collaborate closely with other team members and escape complex issues for further investigation and resolution.
• Participate in on‑call rotations with support from senior engineers, ensuring continuity of coverage and timely response.
• Ensure compliance with all security, operational, and documentation standards.

• U.S. Citizenship and possess and maintains TS/SCI w/Poly security clearance.
• Hands‑on experience with Linux systems administration.
• Scripting ability with Python or Bash.
• Understanding of basic cloud concepts (networking, compute, identity, observability).
• Strong problem‑solving skills and willingness to learn complex systems.
• Ability to work collaboratively with technical teams and communicate effectively.

• Exposure to Oracle Cloud Infrastructure (OCI) or other major cloud platforms.
• Familiarity with Infrastructure‑as‑Code tools such as Terraform or Ansible.
• Experience supporting production systems or participating in on‑call rotations.
• Understanding of security best practices within classified environments.

This is an opportunity to grow your career in a highly collaborative team supporting mission‑critical systems in one of the world’s leading cloud environments. You will receive significant coaching and guidance while gaining hands‑on experience with real‑world enterprise operations.

Certain US customer or client‑facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry‑leaders in almost every sector—and continue to thrive after 40 years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work‑life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accomm or by calling in the United…