QA Engineering Senior Manager

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.

And we do it all with heart, each and every day.

Are you a hardworking and quality driven QA software engineering manager with passion for people management, programming and identifying issues? Do you have the drive to exceed customer expectations, then read on! The mission of the QA Engineering Senior Manager is to lead a team and provide our customers and other stakeholders the highest quality software. The main objective of this role is End‑to‑End ownership of one of our Aetna Tech Next Gen customer service applications and to be the custodian of product quality.

This includes defining the overall quality assurance strategy, including automation strategies, test methodologies, tools, and frameworks, based on project requirements and industry best practices.

This position is a Hybrid position, working out of our Hartford, CT office.

• Review requirements, understand the dependencies with cross functional teams
• Lead the team, set realistic and challenging goals, and provide timely and constructive feedback
• Risk management – identify potential risks that could compromise the software's quality or delay delivery, develop strategies to mitigate any risks identified and update leadership early on
• Own the process of creating and defining quality metrics to measure and monitor product performance, from concept to completion
• Implement measurements to determine test effectiveness, testing efficiency to measure the overall quality of the Product and ensure the highest quality application deliveries to production
• Overall QA ownership for regression and end‑to‑end functions on medium to large initiatives spanning multiple teams and systems and collaborate with leaders/teams across the enterprise
• Identify, propose and work upon frameworks/tools for automation

• 7+ years of experience with software engineering
• 5+ years of experience leading quality assurance engineering teams for large programs
• 5+ years of experience with new QA technology and trends including QA test automation using Gherkins, Rest Assure, Java, Apache POI, Git Hub, Dev Ops, Jenkins, BDD Automation, DB Testing, Continuous testing and model‑based testing
• 5+ years' experience with Agile methodologies and familiarity with product management tools such as RTC/RQM/Jira/HP ALM/Rally
• Excellent leadership skills, including the ability to motivate and inspire team members, delegate tasks effectively, and resolve conflicts

• 4+ years of experience in Health care/Insurance domain
• 1+ years of experience working with AI concepts and the non‑deterministic nature of testing. Experience using AI tools and models for testing
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Ability to innovate, display original thinking and creativity, meet challenges with resourcefulness, generating suggestions for improving work and presenting ideas and information in a manner that convinces team and management
• Proven experience in working with onshore and offshore colleagues/contractors
• Proven experience as a change agent and driving teams towards automation, ability to identify bottlenecks and drives for improvements
• Certified Quality Engineer (CQE)
• Experience in Salesforce software quality assurance

Bachelor's degree or equivalent experience (High School Diploma and 4 years relevant experience)

The typical pay range for this role is:
–  . This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and…