Business Analyst

Hartford, CT | Stamford, CT | USA

We invent the new to help the world move forward. Combining powerful analytics and deeper insights with bigger ideas and innovative solutions, we free up our clients’ potential, thereby fulfilling our own.

Insurance Americas Application Solution Center is part of the AXA XL Global Technology responsible for Policy Administration, ERM, HR, Marketing and Communication, Workplace, Legal, Compliance Applications portfolio management.

The team builds the overall strategy, performs SDLC, maintenance, support, and performance improvements for all applications.

AXA XL Intranet serves over 14,000 colleagues and is used globally every day for communication, collaboration, and business processes.

AXL XL Internet is our face to the world. It is used to communicate our marketing strategy, promote our strengths and success stories and help our customers find and connect with our underwriters and claims teams.

As a Marketing & Communication Business analyst you will support the ongoing development and maintenance of the AXA XL Intranet and Internet and related applications.

• Lead Agile SCRUM ceremonies Delivery of regular enhancements and maintenance to the intranet and Internet using SCRUM. Driving communication across the team.
• Partnering with business owners to document requirements and capture all business needs, functional and non-functional, for new features and functionality.
• Clearly articulating business needs to the technical team and Supporting the team’s SCRUM process.
• Proactively identifying security and business risks and working with the team to develop mitigation actions. Identifying critical interdependencies and performing change impact analysis.
• Working closely with QA team to review acceptance criteria for user stories, test plans, test cases, and test scenarios to ensure that changes are tested thoroughly
• User support; UAT support, and management of User Review sessions Release support and ownership
• Build and maintain outstanding stakeholder relationships at all levels by effectively communicate project progress, risks and issues. Manage stakeholder expectations and address concerns.

The Business Analyst reports to the Business Analyst Lead.

• Experience working as a project or product manager managing web or intranet projects for a large global organization.
• Bachelor’s degree in engineering or a master’s degree in computer science or related field
• Ability to understand general business requirements and implement corresponding technical solutions. Outstanding technical knowledge of all phases of applications systems analysis.
• Experience with multiple SDLC methodologies, particularly Agile principles.
• Must possess excellent interpersonal skills, strong communication skills (written and verbal), and be team-oriented.
• Must be self‑starter with a drive to deliver and willing to adapt to a changing environment.
• Must be detail conscious, technically motivated, creative, and user oriented with a desire to learn AXA XL’s business and technology environment.
• Ability to work collaboratively with cross functional skills and teams within Global Technology (developers, operations, etc.), and with vendors, third party consultants, shared services and with the Product Owner and business segments users.
• Flexibility to work nights and weekends as needed in critical situations without notice.
• Experienced in SharePoint Online development and maintenance.
• Must have familiarity with Analyst methodologies e.g. Use Cases;
  Business Rule Development;
  User Interface Specs;
  Functional Specs.
• Must possess excellent interpersonal skills, outstanding communication skills (written and verbal), and be team‑oriented with First‑class Stakeholder Management.
• Must be detail conscious, technically motivated, creative, and user oriented.
• Able to determine and expertly communicate impacts of system functionality and technical approach on performance, scalability and maintainability.
• Ability to manage ambiguity and create accurate project estimates. Accurately quantifies project specific risks through the project lifecycle.
• Proven planning and organization skills, creating own work…