More jobs:
Technical Support; White-glove
Job in
Hartford, Hartford County, Connecticut, 06112, USA
Listed on 2026-01-11
Listing for:
VBeyond Corporation
Full Time
position Listed on 2026-01-11
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
The Executive Tech Services (ETS) Sr. Technician will serve as the site lead within our Onsite Tech Services (OTS) team. This role is responsible for delivering and coordinating 24/7 white‑glove, high‑touch IT support to executives and staff in a fast‑paced financial services environment. Extensive experience in IT service delivery, site operations, or technical end‑user support, with a focus on executive environments.
Qualifications- Demonstrated success in supporting executive‑level users with high‑touch, responsive, and 24/7 service.
- Proficient in Microsoft Windows OS (Windows 11), Virtual Desktop Infrastructure, Microsoft 365, and workstation imaging.
- Strong knowledge of ITIL processes:
Incident, Problem, Change, and Release Management. - Experience with IT Asset Management (ITAM) tools and practices.
Note – VBeyond is fully committed to Diversity and Equal Employment Opportunity.
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