Desktop Support in Hartford, Connecticut

Desktop Support in Hartford, Connecticut

We are searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Hartford, Connecticut. In this role you will be part of a growing relationship with one of our great clients and will manage the following responsibilities:

• Provide Workstation Software Break Fix support.
• IMAC – PC Install, Moves, Adds and Changes.
• Image Loads.
• Asset Recovery and tagging.
• Printer Support.
• Client Center (Tech Bar) Support.
• IT Service Management updates.
• Other client support duties as needed.

• Previous working experience in Desktop Support is desired; training will be provided for all entry-level new hires.
• Knowledge of PC Imaging.
• Experience with change management and incident management.
• Experience with tools such as Service Now, Bomgar, Lap Link and Secure Disk Wipe.

• Certified Dell Technician.
• Expertise in Inventory Control.

• Must be within driving distance of Hartford, Connecticut, and willing to work onsite.
• Must be U.S. citizen per government contract.
• Must be able to lift up to 40 lbs.
• Must be able to stand or walk for extended periods.
• Must be able to walk up and down stairs or ramps.
• Must be able to kneel and work under desks or in confined spaces.
• Must comply with drug testing requirements.

• Excellent communication in writing and speaking.
• Ability to work independently and value teamwork.
• Strong problem-solving skills.
• Looking for a job where performance appraisals occur regularly and advance career.
• Seeking a community of virtue-centered co-workers and clients.

As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.

VSO is a hybrid cloud and managed services consulting firm with deep partnerships with IT service industry leaders such as AWS, IBM, Microsoft and others. We provide our customers with optimal support and offer a wide variety of employee benefits related to health, retirement, professional development, and more. For more information, visit

Salary: $17.00/hr – $25.00/hr

Entry level

Full-time

Information Technology

IT Services and IT Consulting

Location:

Hartford, CT

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