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AVP, Conversational Channels & AI

Job in Hartford, Hartford County, Connecticut, 06112, USA
Listing for: Humana Inc
Full Time position
Listed on 2026-10-08
Job specializations:
  • IT/Tech
    AI Business & Operations
Salary/Wage Range or Industry Benchmark: 203000 - 280000 USD Yearly USD 203000.00 280000.00 YEAR
Job Description & How to Apply Below
Position: AVP, Conversational Channels & AI Experience

Humana Inc. seeks an Associate Vice President, Conversational Channels to lead the end-to-end member and advocate experience across IVR, AI-enabled engagement, and CRM platforms.

You will shape product strategy, roadmaps, and multi-year delivery initiatives that reduce friction and improve interactions at scale, partnering with operations, technology, and analytics to translate feedback into prioritized investments.

For the AVP, Conversational Channels & AI Experience position at Humana Inc, we are reviewing applications now.

Our organisation is growing, and we are hiring a AVP, Conversational Channels & AI Experience in Hartford, CT, United States.

This opening is for the AVP, Conversational Channels & AI Experience role at Humana Inc.

We are seeking a motivated AVP, Conversational Channels & AI Experience to join Humana Inc in Hartford, CT, United States.

Consider building your career as a AVP, Conversational Channels & AI Experience at Humana Inc.

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