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AVP, Conversational Channels & AI

Job in Hartford, Hartford County, Connecticut, 06114, USA
Listing for: Humana Inc
Full Time position
Listed on 2026-10-09
Job specializations:
  • IT/Tech
    AI Business & Operations
Salary/Wage Range or Industry Benchmark: 203000 - 280000 USD Yearly USD 203000.00 280000.00 YEAR
Job Description & How to Apply Below
Position: AVP, Conversational Channels & AI Experience

Humana Inc. seeks an Associate Vice President, Conversational Channels to lead the end-to-end member and advocate experience across IVR, AI-enabled engagement, and CRM platforms.

You will shape product strategy, roadmaps, and multi-year delivery initiatives that reduce friction and improve interactions at scale, partnering with operations, technology, and analytics to translate feedback into prioritized investments.

The AVP, Conversational Channels & AI Experience role at Humana Inc is now open for applications in Hartford, CT, United States.

This is a genuine role to take on the AVP, Conversational Channels & AI Experience role at Humana Inc.

As a AVP, Conversational Channels & AI Experience, you will play an important part at Humana Inc in Hartford, CT, United States.

We invite applications for the AVP, Conversational Channels & AI Experience position located in Hartford, CT, United States.

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