Senior Software Engineer, Guidewire BillingCenter

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category Technology Compensation  Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate;

and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range$ - $Target Openings1

What Is the Opportunity?

Travelers is seeking a Senior Software Engineer, Guidewire Billing Center, to join our organization as we grow and transform our billing technology landscape. We are looking for a Guidewire Billing Center engineer with strong integration development and configuration experience. The individual will complete advanced, end-to-end engineering tasks within Guidewire Billing Center and related integrations, including designing, developing, configuring, analyzing, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementing solutions based on user or system specifications.

The individual will also consult with users and partners to define functional and technical specifications for Guidewire Billing Center, manage the effective use of resources, act as a subject matter expert for Billing Center and associated services, leverage deep Guidewire and business knowledge to drive the planning and execution of complex billing modernization initiatives, actively participate in the design and development process, and provide technical leadership to the broader Guidewire delivery team.

The role also includes working with business and technical teams to clarify requirements, investigate defects, and deliver reliable solutions, and it requires the ability to work in a fast-paced, high-demand, visible environment across multiple teams.

What Will You Do?

Perform complex analysis, advanced level design and configuration, and develop functionality within Guidewire Billing Center for high visibility, high impact initiatives.

Configure, troubleshoot, and support multiple Billing Center functional areas.

Take the lead on designing and implementing solutions for moderately complex, loosely scoped billing and payments problems aligned with team and business goals.

Serve as a Technical Lead on key initiatives, delivering efforts both independently and by leading other team members.

Play a key role in a large 2027 transformation program, migrating from an in-house, mainframe-based billing platform to Guidewire Billing Center.

Lead investigation, diagnosis, and resolution efforts for critical, high impact problems, defects, and incidents within Billing Center and related integrations, while working with business and technical teams to clarify requirements.

Act as a technology advocate, identifying opportunities to leverage Guidewire capabilities, cloud technologies, and, where applicable, AI to improve billing processes and business outcomes.

Provide technical guidance and mentorship on Guidewire Billing Center and modern engineering practices while fostering a collaborative, Agile team environment.

Apply knowledge of Guidewire events, batch processing, and integration patterns, as well as current industry and cloud trends, to design and deliver effective solutions.

Seek opportunities to continuously expand your technical knowledge of Guidewire, AWS, and Agile delivery practices.

Perform other duties as assigned.

What Will Our Ideal Candidate Have?5+ years of hands-on programming/development experience.
5+ years of experience with Guidewire Billing Center, including configuration and integration.

Technical Skills & Domain Expertise Deep experience with Guidewire Billing Center configuration, integrations, and extension.

Hands-on experience developing and supporting integrations with Guidewire Billing Center.

Experience with commission calculation configuration and troubleshooting, invoice logic and document…