Lead Director - Digital Engineering, Cloud Platform

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

CVS Health is hiring a Lead Director for our Cloud Platform engineering teams within Digital Engineering - the AWS infrastructure, Dev Ops practices, and delivery pipelines that every product engineering team builds on. This Lead Director - Digital Engineering, Cloud Platform will own multiple platform engineering teams that power the products and services we deliver to our members, and every improvement you make - faster delivery, lower cost, smarter automation - compounds across everything we ship.

This is a strategic architecture and leadership role: you’ll set technical direction for AWS, Dev Ops, and CI/CD; own the platform’s security and compliance posture; run cloud cost as a managed portfolio; build the self-service tooling that lets developers move faster; and lead AI adoption across both the platform and the teams that depend on it. You will bring deep technical depth, financial acumen to run infrastructure like a business, and the leadership presence to make this platform a genuine competitive advantage.

This role reports to an AVP within Digital Engineering and partners directly with executive engineering leadership.

• Setting the cloud platform strategy, target-state AWS architecture, and multi-year roadmap in partnership with Product, Architecture, Security, and enterprise stakeholders
• Owning AWS security architecture and governance - landing zone design, multi-account guardrails (SCPs, IAM boundaries, encryption), and partnership with Security and Compliance to meet regulatory requirements (e.g., HIPAA, HITRUST) and close audit findings - including the data/messaging backbone (MSK, PostgreSQL, Open Search) and serverless patterns that underpin product workloads
• Leading AI adoption across the organization - AI-assisted engineering tools for developers and AI-driven platform operations like anomaly detection and automated remediation - with governance that balances velocity and compliance
• Driving CI/CD standards and Infrastructure-as-Code adoption, and building self-service capabilities so product teams can provision environments and pipelines without waiting on tickets
• Running cloud cost as a managed portfolio: cost visibility, showback/chargeback, and an annual optimization target delivered through rightsizing and architecture reviews
• Owning operational excellence - observability, SLOs, incident management, and capacity planning - across the platform
• Leading multiple engineering teams and managers: organizational design, hiring, coaching, and performance management, while building the leadership pipeline within your organization
• Representing the platform to senior stakeholders, communicating health, cost, and tradeoffs, and evaluating emerging technology for strategic fit

• 10+ years of experience in infrastructure or platform engineering
• 7+ years of experience leading engineering teams, managers, and technical portfolios
• 5+ years of hands-on AWS at enterprise scale experience - compute, networking, IAM, and managed data/messaging services such as MSK (Kafka), PostgreSQL (RDS/Aurora), and Open Search; serverless experience (Lambda, Fargate, Step Functions)

• Leadership experience in healthcare, insurance, financial services, or another highly regulated industry
• Demonstr…