ERP Business Systems Analyst

The State of Connecticut, Office of the State Comptroller (OSC) is currently seeking dynamic, passionate individuals eager to contribute their expertise within the Core-CT Service Delivery section as an ERP Business Systems Analyst on the Help Desk and Training Team. Join our team and embark on a rewarding career that offers growth, superlative benefits, and a culture that encourages work/life balance.

• Visit our new State Employee Benefits Overview page
• Professional growth and development opportunities
• A healthy work/life balance to all employees!

• Full-Time, 40 hours per week
• Monday through Friday
• Location:
  
  Hartford, CT 06106

• Work with Module Leads, Specialists and Analysts to assist with testing and resolving issues;
• Send out Core-CT Daily mail communications;
• Record, modify and publish eLearning modules using Adobe Captivate software;
• Deliver and/or assist with software training delivery;
• Participate in system activities as needed.

The Office of the State Comptroller (OSC) is an agency whose mission is to provide accounting and financial services, administer employee and retiree benefits, develop accounting policy and exercise accounting oversight, and prepare financial reports for the state, federal and municipal governments, and the public. We are located in the State Office Building at 165 Capitol Avenue, Hartford, CT. This state-of-the-art building offers free garage parking, an on-site cafeteria, and ergonomic work spaces.

In order to be considered for this job opening, you must be a current State of CT employee, who has worked for the state for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. To comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting period. Requests should be made to DAS.SHRM.

Due to the large number of applications received, the State of Connecticut cannot confirm receipt or status during recruitment. Updates will be available through your Job Aps portal account. If you have any questions on this recruitment, please contact Brigitta Rainey  or .

In the Department of Administrative Services, Office of the State Comptroller or Teachers' Retirement Board this class is accountable for independently performing a full range of tasks in support of statewide Core-CT Enterprise Resource Planning (ERP) module(s) and/or function(s).

• Provides support to
• users within assigned module(s) and/or function(s);
• Provides customer
• support through ticket system or other communication;
• Troubleshoots and
• resolves routine problems and system issues;
• Assists in diagnosis and
• resolution of common application problems;
• Assists with business
• process mapping and business requirement gathering;
• Collaborates with
• information technology staff concerning technical programming requirements;
• Assists with
• implementation of system upgrades and modifications and loads data into test
• environment;
• Tests and performs
• troubleshooting analysis;
• Participates in data
• clean-up and conversion activities;
• Conveys technical
• information to agency user and promotes understanding of…