DevOps​/Cloud Engineer; Information Technology Analyst

The State of Connecticut, Department of Administrative Services' Bureau of Information Technology Solutions (BITS) – Dev Ops and Cloud Engineering is currently accepting applications for an IT Analyst 3.

Visit our State Employee Benefits Overview page!

• Professional growth and development opportunities
• A healthy work/life balance to all employees

• Full-time, 40 hours/week
• Monday-Friday
• Must work within the hours of 7:30 a.m. to 6:00 p.m. with one (1) hour for lunch
• Located at 450 Columbus Blvd, Hartford
• Hybrid work opportunity

• Infrastructure Automation
  - Design, implement, and maintain automated infrastructure provisioning and configuration management using industry standard Dev Ops tools.
• Continuous Integration/Continuous Deployment – Develop and manage CI/CD pipelines to streamline code deployment, ensuring secure, high-quality releases that adhere to industry best practices.
• Monitoring and logging
  - Setup monitoring, logging, and alerting systems to ensure system performance and reliability.
• Collaboration and Mentorship – Collaborate with other teams to foster a “Be One Team” culture while mentoring junior engineers and providing guidance on best practices.
• Strategic Planning and Systems Thinking – Understand the whole rather than just individual parts.

In a state agency Information Technology (IT) environment this class is accountable for performing the most complex and technical support work and/or acting as a working supervisor of Information Technology Analysts engaged in information systems development or technical support.

• Diagnoses host system problems and develops and coordinates resolutions;
• Manages planning, analysis, design, selection, installation and implementation of new technologies;
• Evaluates new technologies;
• Tests and evaluates new hardware and/or software;
• Makes recommendations for hardware and/or software purchases;
• Determines interface and utility requirements and creates design specifications;
• Acts as liaison to hardware and/or software vendors, system developers, programmers and management;
• Develops and implements network and system security guidelines;
• Makes recommendations for migration and upgrade directions;
• Trains operators, systems developers and users on new procedures;
• Conducts system performance analysis, tuning or storage management;
• Conducts technical training programs for IT staff;
• Acts as project coordinator overseeing other technical staff and support personnel;
• Plans, coordinates and directs multiple projects of assigned staff;
• Reviews work of assigned personnel;
• Calculates project time and cost estimates;
• Prepares necessary procedural specifications to meet design requirements;
• Arranges necessary hardware and software availability;
• Oversees hardware and software vendors;
• Manages project budgets and schedules;
• Reviews work of assigned Information Technology Analysts and serves as consultant and/or troubleshooter;
• Reviews documentation work of assigned staff;
• Communicates with business owners and management;
• Facilitates meetings;
• Assists in the development of information technology policies, procedures and standards;
• Participates in Request for Proposal (RFP) process;
• Implements disaster recovery plans, assists in determining critical applications and personnel, or ensures offsite backups;
• Defines data flow;
• Performs related duties as required.

• Plans unit workflow and determines priorities;
• Schedules, assigns, oversees, and reviews work;
• Establishes and maintains unit procedures;
• Provides staff training and assistance;
• Conducts or assists in conducting performance evaluations;
• Acts as liaison with operating units, agencies, and outside officials regarding…