Sr Implementation Solution Consultant

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

The team helps customers implement, configure, validate, and launch UKG solutions across Benefits Administration, Talent Management, Talent Acquisition, and other technical system areas. You’ll collaborate with customers, Professional Services and Launch teams, Support, Technical teams, and other internal partners to deliver effective solutions and positive customer outcomes.

As a Senior System Consultant, you’ll lead and support customer implementations from requirements gathering through configuration, testing, validation, and launch. You’ll translate business needs into effective system solutions, provide consultative guidance, manage project milestones, and help customers prepare for a successful launch.

Depending on your product and project assignments, you may also support Benefits Open Enrollment renewals, post-live configuration, system update projects, quality assurance, and cross-product requirements. As a senior member of the team, you’ll serve as a trusted resource for customers and internal partners while managing multiple priorities with ownership and sound judgment.

• Lead and support the implementation, configuration, testing, and launch of assigned UKG solutions, including Benefits Administration, Talent Management, and Talent Acquisition.

• Partner with customers and internal teams to gather, document, and translate business and configuration requirements.

• Provide consultative guidance throughout the project lifecycle and recommend solutions that align with customer needs.

• Manage projects from requirements gathering through configuration, customer validation, and launch.

• Coordinate solution setup, configuration, testing, and quality assurance activities.

• Identify and address functional, technical, and configuration requirements that could affect project milestones or launch readiness.

• Communicate project status, risks, dependencies, outstanding requirements, and deliverables to customers and stakeholders.

• Maintain accurate project documentation in designated systems, including Salesforce where applicable.

• Support post-live configuration, system updates, Benefits Open Enrollment renewals, and other assigned projects.

• Collaborate across product and functional teams when projects involve integrations, dependencies, or multiple UKG solutions.

• Identify project risks early and take action to help prevent unnecessary customer escalations.

• Share product and implementation expertise with consultants, internal teams, and customers.

• Maintain knowledge of assigned UKG products, implementation practices, and evolving functionality.

• 5 or more years of experience in Human Resources, Human Capital Management, HR technology, SaaS implementation, Benefits Administration, Talent Management, Talent Acquisition, or a related field.

• 5 or more years of experience in system implementation, configuration, consulting, or customer-facing technology services.

• Demonstrated experience gathering customer requirements and translating business needs into system configurations or solutions.

• Experience managing multiple customer…