Sr. Genesys Architect

Company Description EROS Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want it. By leveraging for its clients its technological edge and right-sourcing advantage, EROS in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client.

Job Description Sr. Genesys Architect

Location:

Hartford, CT1. Genesys Framework, Genesys Voice Platform(GVP) including SIP Server, URS, Config Server, DB Server, Routing Stat Servers, Reporting Stat Servers, Interaction Center
2. Application Operation, Maintenance and Development and architect experience
3. Genesys Voice Portal (GVP) and Framework
4. Genesys Inbound Voice Application 8.1, GVP,WFM, Infomart, Interaction Workspace
5. Change, Incident/Service Request/ Release Management on Genesys, Upgrades of Genesys components Key

Skills:

Architect, Genesys Framework, Genesys Voice Platform(GVP) including SIP Server Additional Information All your information will be kept confidential according to EEO guidelines.

Summary Function:
Information Technology Experience level:
Mid-Senior Level Industry: Computer Software