Global Head of Technical Claims and Exposure Management

Global Head of Technical Claims and Exposure Management

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Location:

UK, US, or Europe (home office location to be agreed; international travel may be required).

AXA XL is an Equal Opportunity Employer.

At AXA XL we solve today’s complex risks to drive tomorrow’s innovation. We see our careers with AXA XL as a chance to unleash our potential globally, cultivate expertise, collaborate constantly, analyze deeper, and dream bigger.

What you’ll be doing and essential responsibilities include:

• Globally monitoring a portfolio of the largest and most complex losses and potential exposures handled within the Claims Organization — promoting best claim handling practices and ensuring compliance with early warning and large loss protocols, with a remit to reporting appropriately to the Chief Claims Officer, the Global Leadership team and other key stakeholders. Providing insights into global watchlist developments and emerging risks & trends.
• Large Loss Governance:
  Responsible for continuous development of the Large Loss Framework (including the Watchlist). Ensuring that across the portfolio, claims handling is compliant with the Large Loss Framework and that there is consistency across Business Units and Product Lines. Active participation and leadership in round tables and strategy determination on claims exceeding and agreed threshold and making recommendations to /seeking concurrence from the Chief Claims Officer as required.
  
  In collaboration with CCOs, driving accurate and timely reserving and surfacing of lessons learned.
• Acting as a Strategic Business Partner to GCUO Leadership, ensuring that each GCUO leader has an appropriate Claims Business partner to keep them appraised on the portfolio, trends and lessons learned, as well as supporting them in their strategic initiatives. Supporting the Claims Practice leaders in developing solid partnerships with their GCUO counterparts.
• Leading the Claims team in investigating exposures and response to large loss and cat events, particularly those that transcend business lines and geographies and communicating this to the wider business. Leading the Claims Major Event Management response on behalf of the Chief Claims Officer and participating in the Major Event Review Committee (MERC) which is chaired by the Chief Actuary.
• Leading the Global Practice community — through a combination of direct management responsibility for dedicated Global Practice leaders and effective influence/collaboration with other Practice leaders who have a reporting line through the Business Units. Ensuring that Practice Leaders operate as an effective community, with open communication and support. Driving that group in surfacing lessons learned when working with the claims team, sharing across the claims’ community and with other stakeholders — providing critical post‑loss analysis, wording guidance and feedback.
• Working with the Data & Analytics team, drive the continuous evolution and improvement of claims data insights, including Key Performance Metrics. Leading the Claims team in presenting to the quarterly Claims Risk Committee (“CRC”), ensuring an ever‑evolving data set and an agenda that surfaces important topics that should be shared and responds to the feedback of the committee.

You will report to the Chief Administrative Officer & Global Chief Claims Officer.

Reporting directly into this role will be three Global Practice leaders and two colleagues focused on Exposure management and reporting.

We’re looking for someone who has these abilities and skills:

• Exposure Management:
  In depth experience in Major Event/Catastrophe and Exposure Management including identification, tracking, reporting and analysis of Major Events, Significant Losses, and Emerging Risks.
• Strategic Leadership:
  Role modeling by setting a high bar for performance, engagement and commitment. Experience leading, inspiring and supporting a team of experts across various countries, respectful of different cultures, customs and practices. Takes initiative. Ability to lead without supervision.
• Claims
  
  Expe…