Residential Manager

Residential Manager Job Description

Harc provides support for a lifetime to individuals with intellectual and related disabilities and their families so they may enjoy lives of quality, inclusion, and dignity. Harc was founded in 1951 by the visionary parents of children with intellectual and developmental disabilities (I/DD) who knew that their children had worth and were of value to society. Harc’s guiding principle is to ensure that people with intellectual disabilities enjoy lives of quality, inclusion, and dignity.

We do this through advocacy efforts and by providing community-based services that guide the people we support along the path toward building great lives, and leading lives of inclusion and meaning. As the Manager of a residential group home, you will play a crucial role in overseeing the day‑to‑day operations and providing effective leadership for a team of dedicated staff members.

This includes providing supervision, working closely with families and guardians to partner in supporting their loved ones, and supporting staff to help people lead lives of quality, inclusion, and dignity. You will also advance Harc’s mission in the community and government advocacy efforts; demonstrating respectful interactions with the people we support and their families, supporting activities that promote Harc, including attending and supporting fundraisers.

• Oversee the overall functioning of the residential group home, ensuring adherence to Harc, Inc.'s mission, values, and policies.
• Develop and implement individualized support plans for each resident, focusing on their unique needs, goals, and aspirations.
• Monitor and evaluate the effectiveness of programs and services, making adjustments as needed to optimize outcomes.
• Collaborate with interdisciplinary teams to coordinate and integrate services, including medical, behavioral, and vocational support.

• Recruit, train, supervise, and evaluate a team of direct support professionals, promoting a positive and inclusive work environment.
• Provide ongoing coaching, mentorship, and professional development opportunities to enhance staff performance and job satisfaction.
• Monitor and maintain staff training and certification, ensuring compliance with regulatory requirements and best practices.
• Oversee medication administration certification for staff in group home, ensuring adherence to medication protocols and compliance with regulations.
• Manage staff scheduling to ensure adequate coverage, taking into account individual and team needs, while maintaining budgetary guidelines.

• Understand and ensure compliance with all relevant regulations, licensing requirements, and quality assurance standards, particularly those outlined by the Department of Developmental Disabilities.
• Implement and maintain systems for personal financial oversight, including managing the finances of each resident, ensuring their financial well‑being and compliance with funding guidelines.
• Develop and manage programmatic budgets, monitor expenses, and identify opportunities to optimize resources and secure funding for program needs.
• Maintain accurate and up‑to‑date financial records, conduct audits, and prepare financial reports for internal and external stakeholders.

• Demonstrated ability to lead and inspire a team, fostering a culture of respect, collaboration, and accountability.
• Strong problem‑solving skills and the capacity to make sound decisions under pressure.
• Excellent organizational and time management abilities to prioritize tasks effectively and meet deadlines.
• Exceptional communication and interpersonal skills to interact with individuals with IDD, their families, staff members, and external stakeholders.

• A deep commitment to supporting individuals with IDD in achieving their personal goals and maximizing their independence.
• Empathy, patience, and a non‑judgmental attitude toward diverse abilities and backgrounds.
• Understanding of the principles of dignity, choice, and self‑determination for individuals with IDD.