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Senior Service Desk Operations Leader

Job in Hartford, Hartford County, Connecticut, 06112, USA
Listing for: Deercreekseniorliving
Full Time position
Listed on 2026-10-09
Job specializations:
  • Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below

The Pennant Group, Inc. seeks a Senior Service Desk Manager – Operations to lead day-to-day service desk operations, ensuring performance, quality, and alignment with business goals.

This role drives governance, metrics, and continuous improvement across support teams to deliver efficient, scalable, and high‑quality user experiences. You will oversee operational standards, report on progress, and foster a culture of ownership and collaboration, coaching leaders to improve execution and outcomes

This posting is for the Senior Service Desk Operations Leader role at Deercreekseniorliving, based in Hartford, CT, United States.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Service Desk Operations Leader role in the description above.

We appreciate your interest in this position.

Join Deercreekseniorliving and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

Position Requirements
10+ Years work experience
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