General Manager Bushnell

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

The General Manager is responsible for the efficient, professional, and profitable operation of the food service operations at the assigned venue. This individual ultimately oversees every managerial, full-time, and part-time position and ensures full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations.

This role pays an annual salary of $125,000 - $135,000 and is bonus eligible.

Located in the heart of Hartford, The Bushnell Performing Arts Center is Connecticut’s premier performing arts destination and a cornerstone of the region’s cultural scene. Originally opened in 1930, this historic, nonprofit venue blends timeless architecture with modern amenities, featuring two distinct performance spaces and hosting more than 350 events annually—from Broadway tours and concerts to comedy, dance, and community programming.

As the largest arts organization in the state, The Bushnell serves as a vibrant gathering place that inspires creativity, supports arts education, and delivers world‑class entertainment experiences to diverse audiences. Oak View Group is proud to serve as the exclusive food and beverage provider for The Bushnell, enhancing the guest experience through exceptional hospitality and culinary offerings.

• Ensure legal, efficient, professional, and profitable operation of the assigned venue.
• Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, and P&L financial statements.
• Final decision-maker on equipment purchases and leases.
• Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable.
• Author, review, and amend policies & procedures, as required.
• Author and amend contracts; authorize terms.
• Oversee scheduling and labor allocation.
• Analyze ticket sales in relation to anticipating staffing needs and target market demographics; determine and project point-of-sale-to-guest ratio.
• Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods.
• Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location.
• Directs and assists managers in preparing and attaining future goals.
• Provides each manager with the proper direction and follows up on all assignments.
• Inspects…