Banking Call Center Manager: Customer Experience Leader
Listed on 2026-10-19
-
Management
Banking & Finance -
Customer Service/HelpDesk
Banking & Finance, Customer Success Management
The Symicor Group is assisting a community bank client in Samford, CT to hire a Call Center Manager. The role leads a Call Center Supervisor and Digital Service Representatives, guiding staff to deliver excellent customer experiences and meet service goals.
The ideal candidate has a Bachelor's degree and at least 3 years of management experience in banking or call center settings, with strong regulatory knowledge and proficiency in Microsoft 365, Fiserv DNA, NCR Digital Banking, and loan
The Banking Call Center Manager:
Customer Experience Leader position in the Management & Operations, Sales field is open for applications.
The advertised compensation is 75.000 - 95.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Banking Call Center Manager:
Customer Experience Leader role in the description above.
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