Club Director

The Club Director will ensure age‑appropriate programs and services are provided in a safe and nurturing environment while helping youth advance in three core focus areas of the Boys & Girls Clubs of Hartford: academic success, healthy lifestyles, and good character & citizenship. The role manages every aspect of the club site and building while building a culture focused on integrity, teamwork, trust, empathy, respect, and inclusion.

• Establish clubhouse program objectives consistent with organizational goals, mission, and vision.
• Oversee the provision of day‑to‑day program activities per established standards and goals, utilizing Boys & Girls Clubs of America’s formula for impact.
• Ensure proper data collection and accurate reporting on program and service delivery and outcomes.
• Ensure members are encouraged to participate in a variety of program areas/activities and receive instruction and constructive feedback to develop skills in program area(s).

• Recruit, onboard, manage, and provide career development opportunities for club staff, interns, and volunteers.
• Conduct ongoing performance evaluations of staff, while coaching and counseling to improve performance and outcomes. Create development plans and goals to assist with continued career growth and advancement.
• Observe and recommend training and shadowing opportunities for staff to help them advance their skills and future potential.
• Ensure a productive work environment that encourages positive, effective working relationships and open communications, and is respectful of the gender and cultural diversity of club staff, volunteers, and members. Take prompt, appropriate action to respond to conflicts between staff members.
• Ensure a crisis management strategy is in place and up to date and ensure emergency procedures are practiced on a schedule set by operations.
• Ensure a healthy, fun, and safe environment by ensuring facilities, equipment, and supplies are maintained.
• Demonstrate positive values, and ethical behavior at all times and during all interactions.
• Attend and actively participate in club director meetings and look for opportunities to work across clubs, share ideas and best practices, and support one another for shared success.
• Maintain close, daily contact with club professional staff to ensure alignment with organizational mission and program objectives and standards. Discuss issues, and provide/receive information.
• Maintain regular contact with members as needed to coach, advise, and counsel.
• Work with staff and families to deal effectively with young club members including disciplinary issues.
• Serve as both an advocate and coordinator between the club and external community partners, schools, parents, and others to develop opportunities for youth, volunteer engagement, curriculum partnerships, and more.
• Develop and maintain public relations to promote awareness of the club and stimulate interest in Boys & Girls Clubs of Hartford.

• Stay current on nonprofit and local industry and community trends that may impact the club and/or its programming.
• Contribute to operational strategic planning, providing perspective on club operations, employee development and member needs to support strategic direction.
• Plan, develop, implement, and evaluate overall programs, services, and activities to ensure they meet member needs and interests.
• Develop recommendations for improvement of procedures, systems, and programs and share those with the Director of Program Services.
• Identify opportunities to prioritize and evolve relationships with community partners, organizations, and parents in a way that benefits our youth and the club as a whole and helps us move toward our desired future state.
• Be proactive in planning for and communicating hiring needs and departures.
• Conduct regular staff meetings to share information, encourage two‑way communication, and prompt staff to share ideas.
• Recruit, maintain, and hold monthly community and/or parent council meetings.
• Develop collaborative partnerships with other clubs, consultants, and vendors, as well as youth‑serving, professional, and/or nonprofit organizations, to…