NICU- Team Lead Nurse

Connecticut Children’s is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children’s offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home.

Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.

At Connecticut Children’s, treating children isn’t just our job – it’s our passion. As a leading children’s health system experiencing steady growth, we’re excited to expand our team with exceptional team members who share our vision of transforming children’s health and well-being as one team.

Role Responsibilities

Clinical Practice/Quality and Patient Safety:

• Frequently takes patient assignment. When caring for patients, demonstrates clinical expertise and uses the nursing process to provide safe, appropriate patient care to a defined patient population according to Connecticut Children’s and unit policies and standards.
• Exemplifies leadership skills and is recognized as an expert by peers and others.
• Applies expertise in helping peers with complex patient issues, and develops strategies to support staff in caring for a new patient type,
• Demonstrates commitment to continuous quality improvement. Leads change processes by coordinating quality improvement activities in the NICU.
• Identifies clinical issues and promotes quality improvement activities.
• Demonstrates effective communication and collaboration skills with all members of the health care team
• Holds self and team accountable for quality outcomes and continuous quality improvement,
• Understands and takes into consideration both departmental and organizational staffing resource needs, and appropriately allocates/assigns staffing resources based upon those needs.

Customer Satisfaction:

• Demonstrates commitment to customer service. Works with Nurse Manager and Patient Advocates with patient/family issues requiring service recovery
• Mentors staff to handle conflicts and resolve issues independently.
• Supports the organizational efforts toward patient/family education
• Demonstrates knowledge of the differences and needs of patients in appropriate, specific populations from neonate to young adult and applies them to practice.
• Demonstrates cultural sensitivity in all interactions with patients/families.

Supervisory Duties (if applicable)

• Functions as role model, demonstrating core behaviors with all interactions and provides feedback to clinical staff.
• Facilitates teamwork and cooperation among staff.
• Participates in hiring and onboarding of new staff.
• In conjunction with the Nurse Manager, provides input in all phases of the performance management process (check ins, on‑going feedback/coaching, appraisals and orientation) for assigned staff.
• Ensures necessary information is effectively communicated to all members of the team.
• Effectively follows up and resolves routine employee relations issues, seeking support from Nurse Manager and Human Resources for more complex issues.
• Promotes development of innovative approaches to improve patient care.

Minimum Education and Experience Required

Bachelor of Science in Nursing
Minimum of two years of neonatal experience
NICU Experience required

License and/or Certification

Required:

• Current State of Connecticut Registered Licensure is required and maintained thereafter
• Current Basic life support (BLS)/CPR in adult, child and infant required upon hire
• NRP (Neonatal Resuscitation Program) Certification required and maintained thereafter

Preferred: Resource Nurse Experience

Knowledge, Skills, and Abilities

KNOWLEDGE OF:

• Nursing and Institutional Strategic Plan.
• Day to day needs of patients in NICU
• Accreditation and certification requirements and standards.
• Medical equipment as it relates to patient care on the units.

SKILLS:

Communication and…