Inside Sales Specialist

HPC Food service is an independently held broadline food service distributor based in South Windsor, CT, proudly serving the Northeast since 1908. The company’s service area spans all of New England, New York, New Jersey, and Eastern Pennsylvania, providing a comprehensive range of products for both commercial and non-commercial operations. HPC Food service positions itself as a one-stop shop, offering everything needed to run food service businesses efficiently.

The organization further differentiates itself through its in-house Proline division, which specializes in hot and cold beverage systems, commercial kitchen repair, and 24/7 service support. Team members join a long-established, customer-focused company with a strong regional presence and technical service expertise.

The Inside Sales Specialist is a full-time, on-site role based in the Greater Hartford area. This position is responsible for managing inbound and outbound sales calls, identifying opportunities with new and existing customers, and promoting HPC Food service products and services across the designated territory. Day-to-day activities include qualifying leads, providing product information and pricing, preparing quotes, and following up to convert opportunities into sales while maintaining accurate records in the CRM system.

The role collaborates closely with outside sales, customer service, and operations teams to ensure seamless order processing, timely delivery, and high levels of customer satisfaction. The Inside Sales Specialist is expected to meet or exceed sales targets, build long‑term customer relationships, and represent the company’s values and service standards in every interaction.

• Demonstrated Inside Sales experience, including lead generation and pipeline management.
• Strong focus on Customer Satisfaction and Customer Service, with a consultative approach to client needs.
• Excellent Communication skills, both verbal and written, with the ability to present product solutions clearly.
• Basic proficiency with CRM or sales management tools and comfort working with order entry systems.
• Ability to work on-site in the Greater Hartford area and collaborate effectively with cross‑functional teams.
• Strong organizational and time‑management skills, with attention to detail and follow‑through.
• Prior experience in food service distribution or a related industry is preferred but not required.
• High school diploma or equivalent required; associate or bachelor’s degree in Business, Marketing, or a related field is a plus.