Badge Security Administrator - Associate

Location:

New york,

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The 1badge Security Administrator Associate, is responsible for supporting EY's physical access control and badge management program across a diverse portfolio of office locations. This role administers employee and contractor access permissions, produces and manages security badges, supports onboarding and transfer activities, coordinates secure-space access, and partners with Workplace Experience, Facilities Asset Management, and Physical Security teams to ensure a secure and seamless employee experience.

The position plays a critical role in maintaining access governance controls, security compliance requirements, and operational service levels while providing exceptional support to internal stakeholders.

• Administer the firm's 1
  
  Badge access control platform and associated security systems.

• Produce, issue, replace, and deactivate employee, contractor, and visitor access badges.

• Process access requests, permission changes, transfers, terminations, and office moves in accordance with established policies and procedures.

• Support biometric access solutions and secure-space access administration where applicable.

• Maintain accurate badge and access records to ensure compliance with security standards.

• Investigate and resolve turnstile access issues, badge malfunctions, and access-related incidents.

• Coordinate with Physical Security, Workplace Experience, and office leadership to address access control concerns.

• Assist in managing security-related escalations and service requests.

• Support business continuity activities related to physical access systems and badge operations.

• Facilitate badge issuance and access provisioning for new hires, Early Careers participants, contractors, and transferring employees.

• Ensure timely and accurate access setup to support a positive employee onboarding experience.

• Provide responsive customer support for badge and access-related inquiries.

• Generate operational reports and dashboards related to badge administration and access control activities.

• Perform data validation and reconciliation to maintain system accuracy.

• Monitor work queues and assignment portfolios to ensure service-level expectations are met.

• Assist with audits, compliance reviews, and governance reporting.

• Partner with Workplace Experience, Facilities Asset Management, Physical Security, HR, and local office leadership.

• Support office-specific initiatives, security projects, and operational improvements.

• Participate in process enhancement efforts to improve efficiency, customer satisfaction, and security compliance.

• Bachelor's degree or equivalent combination of education and experience.

• Experience in security operations, access control administration, facilities operations, workplace services, or related operational functions.

• Strong attention to detail and ability to manage sensitive information confidentially.

• Excellent organizational and time-management skills with the ability to balance multiple priorities.

• Strong customer service and communication skills.

• Proficiency with Microsoft Office applications, particularly Excel and reporting tools.

• Ability to analyze data and identify discrepancies, trends, and operational risks.

• Experience with physical access control systems, badge management platforms, or identity/access administration tools.

• Familiarity with…