Case Manager - Community Services Hartford

The Village was one of the first agencies in the country to provide homes for neglected children. Today, we continue to achieve our mission “to build a community of strong, healthy families who protect and nurture children” by providing a full range of behavioral health,early childhood and youth development, substance use treatment and support services for children, adults and families in the Greater Hartford, Connecticut region.

Named a Connecticut Top Workplace for seven consecutive years with national distinction for workplace culture and diversity, equity and inclusion practices, you can be sure you’re joining an organization that’s just as committed to your success as we are to those we serve.

JOB SUMMARY: The Case Manager will provide comprehensive case management services to clients and their families/significant others to ensure they have access to comprehensive, community-based services, and that all requirements from referral sources are met.

Youth Diversion Team

The Case Manager will assist the Case Management Supervisor in all aspects of the Youth Diversion Team Program and have aBachelor's Degree in social work, psychology, or counseling or equivalent experience
. The Case Manager will maintain strong working relationships with the Police Department, Public Schools, Juvenile Probation, DCF and all area service providers whomay provide services to child/youth and families appearing before the community YDT; will have strong interpersonal skills and the abilityto engage resistant child/youth and family; maintain separate recordon each YDT program case, assist in maintaining the forms for the community YDT;

obtain incident reports, medical, academic, social, and physical histories of child/youth referred to the community YDT and provide these materials to the community YDT members as needed; meetwith each child/youth and his or her family to determine eligibility for the Youth Diversion Team Program, gain parental and child/youth agreement to participate in the Youth Diversion Team Program, ensurethe signing of appropriate forms by the parent(s) and child/youth, and perform required screenings with the child/youth and prepare reports for the community YDT concerning those assessments, including adetermination concerning whether more comprehensive assessments are recommended;

present individual cases to the YDT; maintain minutes ofeach YDT meeting, make arrangements with community resource providers to implement the community YDT recommendations; maintain ongoing family and collateral contact as needed to ensure diversion expectations are being met; write progress reports; assist in training of community YDT members and community agencies in the workings of the Youth Diversion Team Program; ensure criminal records identifying thechild/youth will be destroyed in accordance with Connecticut Statute sand perform all other related duties as required.

KEY RESPONSIBILITIES:

• Focuses on engaging clients from the time of the referral through the entire course of the client’s treatment services.
• Assists clients in connecting with and gaining eligibility for entitlement programs, including public and/or private insurance programs.
• Conducts standardized screening for health-related social needsand offers resource and referral services specifically tailored tothat client.
• Provides linkage and navigation assistance for clients and their families/significant others so they can access all relevant community services.
• Helps clients and their families identify and access other Village clinical services and/or other community resources.
• Maintains and updates service data to ensure accurate reporting when required.
• Develops and maintains collaborative relationships with other community agencies,…