Bilingual Family Navigator

The Bilingual Family Navigator provides direct services/case management/coordination of care to an assigned caseload of individuals/families who have experienced intimate partner violence. This position assists in parenting education, accessing needed supports and resources in the community, facilitating ongoing communication and advocacy between the family, DCF, school, probation and any other involved supports or service providers.

$48,000

BA/BS degree in Psychology, Social Work, Human Development, Counseling or related field is required.

Previous experience working with client population with mental health and/or co-occurring substance use disorders. Experience with intimate partner violence is preferred. Effective time management, strong verbal and written communication skills are required.

Must have a valid driver's license and access to reliable transportation.

Hartford, CT

Full time

At Wheeler, we're committed to not only supporting your career growth but also ensuring your well-being and security. Here's how we invest in you:

• Comprehensive medical and prescription insurance through Centivo
• Comprehensive dental and vision insurance through Cigna
• Access to wellness programs to support your physical and mental health

• Enjoy peace of mind with company-paid life and AD&D insurance
• 403(b) Plan, with contributions from the company

• Pursue your educational goals with our Education Reimbursement Program
• Access training and development opportunities
• Receive a productivity incentive to recognize your hard work and dedication

• Recharge with generous paid time off, including:
  • 15 vacation days per year to explore and recharge
  • 8 sick days per year for your well-being
  • 2 personal days per year for your personal needs
  • 2 floating holidays per year to celebrate what matters to you
  • 9 paid company holidays to spend with loved ones
• Access free and confidential counseling through our Employee Assistance Program (EAP)

Develops individualized case management plans or plans of care and provides case management, care coordination, and related interventions based on the strengths and needs of assigned clients and families.

Provides front-line crisis support by phone, in the home, or in the community within established program guidelines. Assesses presenting concerns, takes appropriate action, and consults with a supervisor as needed.

Provides parenting education, skill building, safety planning, and other program-defined supports with appropriate supervision.

Coordinates services with clients, families, internal clinicians, external providers, and community supports.

Maintains accurate and timely documentation of case management, care coordination, team meetings, referrals, and services in accordance with program, Medicaid, licensing, and other regulatory requirements.

Provides services in office and community-based settings, including homes, schools, hospitals, and other locations, and maintains a flexible schedule based on client and program needs.

Provides safe and reliable transportation for clients to appointments, school, and other community-based locations as needed.

Participates in the development, implementation, and review of treatment plans, plans of care, transition plans, and related service goals as defined by the program.

Identifies client and family service needs and facilitates timely referrals and connections to appropriate internal and community resources.

Meets established productivity, documentation, data collection, and…