Senior Software Engineer; Technical Lead) BSI Claude, GitHub, Python, NET​/C#, Angular, AWS

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Technology

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

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The Senior Software Engineer (Technical Lead) for Bond & Specialty Insurance (BSI) will help embed GenAI technologies and practices into our engineering ecosystem-enhancing productivity, accelerating innovation, and empowering engineers to leverage AI responsibly and effectively in daily workflows.

This technical leader will:

• Elevate engineering maturity by championing modern software delivery patterns, automation, and best-in-class resiliency practices.
• Enable domain-aligned teams to operate with greater autonomy and velocity through modular, API-driven, and decoupled solutions.
• Drive GenAI adoption and skill-building across our engineering community, equipping teams to innovate faster and make data-driven decisions.
• Ultimately, this investment helps to ensure our teams can deliver adaptable, intelligent, and efficient technology capabilities that directly support business growth, speed to market, and long-term operational resilience.

• Perform complex analysis, advanced level design, configuration and develop functions for impactful and high-visibility tasks.
• Take the lead on directing and implementing solutions to moderately complex, loosely scoped problems that are aligned with team goals.
• Deliver efforts both independently and by leading other team members.
• Lead investigation and resolution efforts for critical, high impact problems, defects, and incidents.
• Act as a technology advocate, independently seeking opportunities where technology can be utilized to improve the business.
• Provide technical guidance and mentorship while fostering a team environment.
• Apply knowledge of current industry trends and techniques to formulate solutions within the context of assigned efforts.
• Seek opportunities to expand technical knowledge and capabilities.
• Perform other responsibilities as assigned.

• 5+ years of professional software engineering experience, with at least 1 year shipping production systems built on LLMs or AI agents (not prototypes or demos).
• Technical Stack:
  Git Hub, Python, NET/C#, Angular, AWS, OCF, Mongo, Document DB, SQL Server
• Demonstrated experience with modern agent frameworks (e.g., Claude Agent SDK, Lang Graph, Agent Core or similar) and LLM APIs (Anthropic, OpenAI, etc.).
• Proficiency with core agent engineering concepts: tool use, retrieval, multi-step workflows, evaluation, and observability.
• Strong software fundamentals - distributed systems, API design, testing, CI/CD - applied to AI-augmented systems.
• Experience defining and driving the technical direction of a workstream or product area, not just executing assigned tasks.
• Track record of identifying opportunities and influencing engineering or product strategy through technical insight.
• Adept at making decisions that involve a significant number of factors with broad implications.
• Communication
  - Strong communicator who possesses the ability to describe technology concepts in ways the business can understand, document initiatives in a concise and clear manner, collaborate effectively with teammates and others regardless of role, quickly extract core issues from discussions and meetings, give and receive constructive feedback, offer help when asked, and ensure everyone has a chance to share their thoughts and are heard;
  
  an attentive and empathetic listener.
• Leadership
  - Advanced leadership skills with the ability to take action even when there is no clear owner, inspire and motivate others, and be effective at…