Software Development Engineer

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

We are seeking a highly skilled Salesforce specialist to serve as the senior technical authority for the GPS Salesforce platform, a mission critical application supporting key Customer Service workflows, handling member and provider calls. This role requires deep hands on Salesforce expertise combined with strong technical leadership, architecture ownership, and cross team influence. As a Staff Software Development Engineer, you will lead complex Salesforce initiatives across Service Cloud, set engineering standards, and partner closely with architects, product owners, and business stakeholders to deliver scalable, secure, and high performance solutions in a regulated healthcare environment.

• Technical Leadership:
  Act as the senior technical lead for the GPS Salesforce platform, owning solution design, engineering standards, and complex implementation decisions.
• Healthcare & Compliance:
  Ensure solutions comply with healthcare and insurance regulations (e.g., HIPAA) and enterprise security standards.
• Architecture & Design:
  Partner with architects, product owners, and stakeholders to translate business requirements into scalable, secure Salesforce solutions.
• Performance & Reliability:
  Optimize system performance, scalability, and reliability for high volume enterprise data and mission critical workflows.
• Mentorship & Governance:
  Mentor senior and mid-level engineers, conduct code and design reviews, and enforce best practices across teams.
• Salesforce Platform Development:
  Advanced development using Apex, Triggers, Lightning Web Components (LWC) and Visualforce to deliver scalable enterprise solutions.
• Salesforce customization:
  Customize Salesforce using declarative tools like Flow, triggers.
• Data Modeling & Security:
  Architect custom and standard Salesforce data models, including objects, relationships, sharing rules, roles, permission sets, and field level security.
• Integrations & APIs:
  Implement event driven and API based integrations using REST, SOAP and Bulk; integrate with middleware platforms such as Mule Soft.
• Data Integration & Migration:
  Lead ETL, data migration, and large volume data processing initiatives, ensuring data quality, accuracy, and compliance.
• CI/CD & Dev Ops:
  Own CI/CD pipelines and source driven development using Git Hub Actions and enterprise Dev Ops best practices.
• Performance Optimization:
  Design and implement optimization strategies for optimal performance, and manage governor limits for high scale applications.
• AI & Intelligent Automation:
  Build and configure AI agents, intelligent workflows, and automated experiences using Salesforce AI capabilities.

• 7+ years of professional software development engineering experience & hands-on Salesforce development experience including Apex Language, Apex Classes, Apex Triggers, SOQL, Visual Force Pages, Workflow & Approvals, Dashboards, Custom Objects, Package Installations, Email Templates, Formulas, Validation Rules, App Exchange Apex Data Loader, Roles & Profiles
• 1+ years of Salesforce Lightning web component development experience.
• 3+ years of experience with Programming languages APEX, Core Java, Java Script.
• 3+ years of experience working with tools  IDE, Apex Data Loader and ANT, AutoRABIT preferred.
• 1+ years of experience in…