Senior Intapp & iManage Application Engineer

Robinson & Cole LLP is seeking a highly skilled Senior Intapp & iManage Application Engineer to lead the administration, development, integration, and optimization of the firm's Intapp and iManage platforms. This individual will serve as a technical leader responsible for supporting business-critical systems used for client intake, conflicts analysis, matter management, compliance, document management, and workflow automation.

The ideal candidate combines strong application engineering and software development experience with deep knowledge of legal technology platforms. This role requires expertise in system architecture, API development, cloud technologies, integrations, automation, and enterprise application support.

The successful candidate will partner with business stakeholders, vendors, and IT teams to design and implement scalable solutions that improve operational efficiency, data quality, information governance, and user experience.

• Administer, support, and enhance the firm's Intapp and iManage environments.
• Manage system configuration, upgrades, deployments, troubleshooting, performance tuning, and ongoing platform optimization.
• Serve as the primary technical owner for Intapp and iManage applications.
• Maintain platform security, access controls, governance standards, and compliance requirements.
• Evaluate vendor product roadmaps and recommend system improvements.

• Design, develop, and maintain custom integrations between Intapp, iManage, Aderant, Microsoft 365, Azure services, and third-party applications.
• Develop and support applications, services, and APIs utilizing C#, .NET, REST APIs, and Microsoft technologies.
• Build and maintain automated data workflows using a variety of tools. These tools may include Boomie, Integration Builder, Azure Logic Apps, and Power Automate.
• Develop SQL queries, stored procedures, and reporting solutions to support operational requirements.
• Participate in application lifecycle management including design, development, testing, deployment, and support.
• Administer and support iManage and its related components.
• Configure and manage work spaces, security models, metadata structures, and governance controls.
• Support iManage Cloud enhancements, upgrades, migrations, and integrations.
• Leverage Intapp and iManage REST APIs to develop custom solutions and integrations.
• Work with business stakeholders to understand requirements and design scalable technical solutions.
• Lead technical design efforts for new Intapp and iManage initiatives.
• Define integration patterns, development standards, and best practices.
• Create and maintain technical documentation, architecture diagrams, and operational procedures.

• Troubleshoot complex application, integration, workflow, and data issues.
• Monitor system health, performance, and reliability.
• Participate in on-call and escalation support as required.
• Coordinate with vendor support teams to resolve issues and implement enhancements.

• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience.
• Experience supporting and developing enterprise business applications.
• Strong experience with:
• C#
• .NET Framework and .NET Core/.NET 8+
• REST APIs
• SQL Server and T-SQL
• JSON and XML
• Experience designing and supporting enterprise system integrations.
• Experience troubleshooting complex enterprise applications and integrations.
• Strong communication and stakeholder management skills.

• Understanding of legal industry workflows, including:
• New Business Intake
• Conflicts Management
• Matter Opening
• Information Governance
• Compliance Processes
• Experience with Azure Dev Ops, Git, and modern development practices
• Experience…