Dental Clinic Director

Good Neighbor Health Clinic has a 35-year history as one of the Upper Valley’s key safety net programs. As we have grown, we are seeking a leader who will represent the organization well by overseeing clinical operations, quality assurance, administrative policies pertaining to practice, and acting as an advocate with the entire leadership team. The Dental Clinic Director will provide excellent patient care, assure continuity of care, educate patients and staff, support volunteer practitioners, and lead the dental clinic team in partnership with management, exhibiting leadership skills.

The successful candidate will be compassionate, have strong communication skills, and the ability to work well with people of all backgrounds. This role will work directly with community and clinical volunteers and is responsible for overall management of the clinical organizational workflow. Position supervises the dental team staff, performs case management, advocates with the executive director for policy changes, meets with donors and foundations relevant to work, connects patients to resources, hosts at least four scheduled clinics per week to see patients, and assures a safe, clean, and efficient environment for patients, volunteers, and staff.

The Dental Clinic Director will uphold and promote the Good Neighbor Health Clinic by adhering to all professional standards, policies and procedures, federal, state, and local requirements. Valid driver’s license and vehicle in good working order required. Clinical licensure in Vermont required. Health and dental coverage, FSA, and retirement benefits offered. Generous time off, paid holidays, and housing available on an annual basis, along with a student loan forgiveness program in partnership with Southern Vermont AHEC.

Position Classification:
Full-time / 40-hour work week / Salary $150,000 to $170,000 range based on proven leadership abilities. DMD or DDS Required

• Maintain Valid VT Licensure as a DMD or DDS
• Manage the overall operations of the dental clinic, including scheduling, staffing, and resource allocation to ensure smooth daily functions.
• Lead and motivate a team of dental professionals, including volunteer dentists, volunteer hygienists, and administrative staff, fostering a collaborative and high-performance culture.
• Ensure compliance with all healthcare regulations such as HIPAA and state healthcare laws while maintaining patient confidentiality and data security.
• Oversee clinical procedures to uphold the highest standards of patient care, including general dentistry standards.
• Utilize dental practice management software (Eaglesoft) to streamline patient records, billing, and appointment scheduling.
• Conduct patient assessments and diagnoses using comprehensive medical terminology and healthcare diagnosis skills to develop effective treatment plans.
• Maintain accurate medical documentation and dental records while ensuring adherence to HIPAA privacy standards.
• Facilitate client communication by explaining treatment options clearly and compassionately to enhance patient satisfaction.
• Stay updated on advancements in dental practices, state healthcare regulations, and new technologies to continuously improve clinic services.

• Proven leadership experience in managing a busy dental clinic and a team with a focus on general dentistry or specialized fields such as pediatric dentistry or oral surgery.
• Extensive knowledge of dental terminology, medical terminology related to dentistry, and healthcare diagnosis procedures.
• Hands-on experience with practice management software
• Strong background in infection control protocols and aseptic techniques within a clinical setting.
• Demonstrated ability to lead multidisciplinary teams while maintaining high…