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Customer Service Engineer System Administrator On site VT

Job in Hartford, Windsor County, Vermont, 05047, USA
Listing for: Kendrit Consulting Group
Full Time position
Listed on 2025-12-31
Job specializations:
  • IT/Tech
    IT Consultant, Cloud Computing
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Benefits

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off
Responsibilities
  • Architecture Design:
    Creating high-level integration architectures, defining data mapping strategies, and selecting appropriate integration technologies based on project needs
  • Integration Development:
    Implementing integrations using APIs, message queues, data mapping tools, and other integration technologies to connect disparate systems and facilitate data exchange
  • Testing and Quality Assurance:

    Designing and executing comprehensive integration tests to ensure data accuracy, reliability, and performance of implemented integrations
  • Technical Leadership:
    Mentoring junior integration engineers, providing technical guidance, and resolving complex integration issues
  • Performance Optimization:
    Monitoring integration performance, identifying bottlenecks, and implementing optimizations to maintain system responsiveness
  • Change Management:
    Managing changes to existing integrations, coordinating updates with relevant teams, and ensuring smooth transition during deployment
  • Documentation and Knowledge Sharing:
    Creating detailed documentation for integration design, implementation, and maintenance, as well as sharing knowledge with the team
Qualifications
  • Bachelor’s degree in computer science, engineering, math, or equivalent (8 years of additional relevant experience may be substituted for education)
  • 10 years of experience with application, data and/or systems integration
  • 5 years of experience with Service Now Integration (IT Service Management/IT Asset Management / HAM / SAM highly desirable), with demonstrated success as an SME and / or in a senior-level position
  • Strong understanding of integration patterns and best practices
  • Proficiency in integration standards and protocols, APIs, programming languages relevant to integration development (e.g. C#, Python, Java, C++, JavaScript, PHP, Ruby, SQL, Kotlin, Type Script, Rust, or Scala)
  • Excellent analytical and problem-solving skills
  • Ability to collaborate effectively with cross-functional teams
  • Strong communication and documentation skills
  • Ability to follow policies and procedures
  • Aptitude to address sensitive situations and positively resolve them
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