Head of Commercial

Head of Commercial Growth An established care group is looking for an experienced commercial leader to take an operational intelligence platform to market across health and social care. The platform has been developed and tested within live adult social care services. It supports providers to improve governance, quality assurance, compliance, risk management and operational oversight. This is a growth role, not a conventional product sales position.

The platform is live, proven in practice and continuing to develop as it moves towards wider market launch. You will lead commercial strategy, build early customer relationships, develop partnerships and turn operational capability into a compelling proposition for care and healthcare providers. The role. As Head of Commercial Growth, you will take responsibility for building the commercial foundations for a care technology platform at an important stage of its development.

You will work remotely, with regular travel across the Midlands and nationally as required for client meetings, sector events and partnership activity.

Key responsibilities include:

Developing and delivering the go-to-market strategy. Generating new business opportunities across health and social care. Building relationships with care providers, commissioners, NHS partners and other senior stakeholders. Securing early adopter customers and converting them into long-term commercial relationships. Creating a structured, scalable sales process and effective pipeline management. Delivering revenue growth against agreed commercial targets. Translating operational and technical functionality into clear commercial messaging.

Positioning the platform as an operational intelligence and governance solution, rather than solely a compliance tool. Supporting brand development, launch activity and market awareness campaigns. Acting as the link between customers, senior leadership, operational teams and product development. Gathering market intelligence and customer feedback to inform product development priorities. Identifying competitor activity, sector trends and emerging customer needs. Developing strategic partnerships, referral routes and sector engagement opportunities.

Representing the platform at industry events, forums and networking opportunities. Supporting engagement with NHS accreditation pathways and strategic healthcare partnerships. About you. You will be commercially ambitious, credible with senior stakeholders and comfortable operating in a fast-moving environment where priorities will evolve. You will understand the realities of regulated health or social care services and be able to discuss governance, quality, operational performance and compliance with confidence.

You will need:
Experience in commercial growth, business development, strategic partnerships or a senior sales leadership role. A proven track record of generating revenue and developing commercial pipelines.

Experience with in healthcare, social care, technology, SaaS or a related regulated sector. Confidence presenting to senior decision-makers, including board-level stakeholders. Experience building relationships with provider groups, commissioners, healthcare organisations or other complex client groups. Strong commercial judgement and the ability to turn customer insight into action. Excellent organisation, communication and relationship-building skills. The ability to work independently while collaborating closely with operational and product teams.

Willingness to travel regularly across the Midlands and further afield when required. Desirable experience. Healthtech, care technology or SaaS experience. Experience launching or scaling a new product, service or platform. Experience selling into…