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Network Voice

Job in Harvard, Worcester County, Massachusetts, 01451, USA
Listing for: TechDigital Group
Full Time position
Listed on 2026-10-22
Job specializations:
  • Engineering
    Systems Engineer, IT Specialist
  • IT/Tech
    Systems Engineer, IT Specialist
Salary/Wage Range or Industry Benchmark: 50 USD Hourly USD 50.00 HOUR
Job Description & How to Apply Below

Job #: 6337
Pay Rate:  $/hour
Job type: contractor

Location:

,

Skill / Role: Networks Voice (Cisco) L3, Total

Experience:

8+ years, Relevant

Experience:

7+ years in Networks Voice (Cisco),

Qualification:

Bachelors / Masters / Equivalent

Candidate must be ready for 24
* 7 Shift

CCIE Certification is mandatory

Key

Skills Required:

  • Excellent English communication and conversation skills (Verbal and Written)
  • Good documentation skills & Email responses should be able to document/update work notes in the ticketing tool
  • Excellent customer handling skills as the candidate will be dealing with Upper Management
  • 7+ years' experience in engineering data center and IP backbone in a multi-vendor multiprotocol environment
  • 7+ years' experience architecting networks based on T1, DS3, Fiber/Optical, DSL, Ethernet, ATM, Frame Relay, and Ethernet over Copper core, distribution, and access media
  • 7+ years' experience integrating and managing DNS (internal & external), email and other hosted platforms
  • 7+ years' experience designing networks for a VoIP Soft Switch-based CLEC or ILEC with an integrated voice and data network
  • Expert level experience with IP administration and management; awareness of the latest technology trends in Networks (Video, Data Circuits)
  • Expert level experience with Cisco Switches and Routers (experience with Juniper platform acceptable)
  • Experience with Cisco CCUM (Cisco call Manager), SIP, DID Lines, Knowledge on clear pass server would be an added advantage
  • Knowledge on Polycom video devices
  • CCNA Voice, CCVP Voice (Essential), CCIE Voice (Would be an added advantage)
  • Expert level experience with designing and managing protocols such as OSPF, BGP, ISIS, RIP, MPLS, LDP
  • Experience with Zhone, Occam (Calix), Hatteras, Adtran, and Actelis
  • Incident Management + Change Management (Planning & Execution)
  • On-call Escalation
  • Experience with Service Now or other ticketing tools to ensure Ticket Quality & ITIL Process adherence
  • Customer feedback & Security Compliance

Key Technologies:

  • CUCM & Cisco Unity Connection 10.x, 11.x, 12.x
  • Enterprise/Business SIP Trunking, End to End SIP Trunks
  • CUBE/Clients, Expressway Core & Edge, H.323, MGCP, Analog VG Gateways
  • Cisco 2

    XXX, 3

    XXX, 4

    XXX Series Router - FXS/FXO Cards, PVDM, DSP, etc.
  • O365, WFM, Voicemail, Email integration, etc.
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