More jobs:
Network Voice
Job in
Harvard, Worcester County, Massachusetts, 01451, USA
Listed on 2026-10-22
Listing for:
TechDigital Group
Full Time
position Listed on 2026-10-22
Job specializations:
-
Engineering
Systems Engineer, IT Specialist -
IT/Tech
Systems Engineer, IT Specialist
Job Description & How to Apply Below
Job #: 6337
Pay Rate: $/hour
Job type: contractor
Location:
,
Skill / Role: Networks Voice (Cisco) L3, Total
Experience:
8+ years, Relevant
Experience:
7+ years in Networks Voice (Cisco),
Qualification:
Bachelors / Masters / Equivalent
Candidate must be ready for 24
* 7 Shift
CCIE Certification is mandatory
Key
Skills Required:
- Excellent English communication and conversation skills (Verbal and Written)
- Good documentation skills & Email responses should be able to document/update work notes in the ticketing tool
- Excellent customer handling skills as the candidate will be dealing with Upper Management
- 7+ years' experience in engineering data center and IP backbone in a multi-vendor multiprotocol environment
- 7+ years' experience architecting networks based on T1, DS3, Fiber/Optical, DSL, Ethernet, ATM, Frame Relay, and Ethernet over Copper core, distribution, and access media
- 7+ years' experience integrating and managing DNS (internal & external), email and other hosted platforms
- 7+ years' experience designing networks for a VoIP Soft Switch-based CLEC or ILEC with an integrated voice and data network
- Expert level experience with IP administration and management; awareness of the latest technology trends in Networks (Video, Data Circuits)
- Expert level experience with Cisco Switches and Routers (experience with Juniper platform acceptable)
- Experience with Cisco CCUM (Cisco call Manager), SIP, DID Lines, Knowledge on clear pass server would be an added advantage
- Knowledge on Polycom video devices
- CCNA Voice, CCVP Voice (Essential), CCIE Voice (Would be an added advantage)
- Expert level experience with designing and managing protocols such as OSPF, BGP, ISIS, RIP, MPLS, LDP
- Experience with Zhone, Occam (Calix), Hatteras, Adtran, and Actelis
- Incident Management + Change Management (Planning & Execution)
- On-call Escalation
- Experience with Service Now or other ticketing tools to ensure Ticket Quality & ITIL Process adherence
- Customer feedback & Security Compliance
Key Technologies:
- CUCM & Cisco Unity Connection 10.x, 11.x, 12.x
- Enterprise/Business SIP Trunking, End to End SIP Trunks
- CUBE/Clients, Expressway Core & Edge, H.323, MGCP, Analog VG Gateways
- Cisco 2
XXX, 3
XXX, 4
XXX Series Router - FXS/FXO Cards, PVDM, DSP, etc. - O365, WFM, Voicemail, Email integration, etc.
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