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Program Manager, NPI

Job in Harvard, Worcester County, Massachusetts, 01451, USA
Listing for: Rippling, Inc.
Full Time position
Listed on 2026-10-11
Job specializations:
  • Management
    Project & Program Management, Operations Management
Salary/Wage Range or Industry Benchmark: 130909 - 180000 USD Yearly USD 130909.00 180000.00 YEAR
Job Description & How to Apply Below
Position: Staff Program Manager, NPI

Founded in 2015 to develop the world's first industrially scalable laser metal additive manufacturing solution, Vulcan Forms is reshaping how the world manufactures critical products. We build and operate advanced digital infrastructure that enables innovation, accelerates growth, and supports sustainability across aerospace, defense, medical, and other essential industries. Through our vertically integrated capabilities, including scalable additive manufacturing and precision machining, we deliver true end-to-end production at scale by combining cutting‑edge technology with a foundation of proven industrial craftsmanship.

Our team brings deep expertise in manufacturing, materials science, software, automation, and operations, united by a shared commitment to quality, curiosity, and accountability. We foster an inclusive culture where people take ownership, solve meaningful problems, and continuously learn, because we believe diverse perspectives lead to better outcomes.

Job Purpose

As a Staff Program Manager, NPI,at Vulcan Forms Inc.,your main objective is to manage one or more customers’ portfolio of programs from program award through launch and sustaining. You will partner with Vulcan Forms internal teams to execute each program and act as the primary working level interface to our customers.

Key Responsibilities
  • Manage large-scale, complex new product introduction (NPI) programs and/or multiple NPI projects involving internal and external stakeholders
  • Partner with the assigned NPI Lead to support program execution and NPI efforts, ensuring deliverables align with internal and external customer requirements
  • Identify and assess areas of risk, elevate issues in a timely manner, and drive solution development
  • Provide regular project updates (written and verbal) to internal and external stakeholders
  • Define and communicate the program critical path to support cross-functional alignment and focus
  • Support development and tracking of program budgets, including resource planning
  • Collaborate with other project managers contributing to the same program
  • Create and maintain program scope, schedule, budget, and risk tracking tools; support meeting cadence to maintain team alignment and address issues
  • Plan and facilitate customer meetings, visits, and workshops as needed
  • Support resolution of program risks and issues
Qualifications
  • 7+ years of experience managing complex new product development/introduction projects or programs
  • Strong familiarity with manufacturing process qualification procedures such as PPAP, IQ/OQ/PQ, capability studies, and measurement systems analysis
  • Experience working with cross-functional teams including process development, manufacturing, quality, and operations
  • Proven experience managing external/customer relationships
  • Self-motivated with a sense of urgency and ability to manage competing priorities
  • Proficient in MS Office Suite (Outlook, Word, Excel, PowerPoint) and Microsoft Project
  • Strong verbal and written communication skills, with experience presenting to a range of audiences
  • Interest in the metal additive manufacturing industry and working in a fast‑paced environment; startup experience is a plus
  • Willingness to travel occasionally to customers and suppliers, including internationally

Vulcan Forms offers a competitive salary and equity package. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Vulcan Forms provides comprehensive benefits including medical, dental, vision, and life insurance; generous paid time off; and a 401(k) plan with company match.

The annual base salary range for this position is $130,909 to $180,000.

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