BDC Manager

Join to apply for the BDC Manager role at Mills Automotive Group

Looking for a BDC Manager to join our growing sales department. You’ll work closely with upper management as well as the sales associates to ensure business needs are met.

• Health, Dental, Medical
• 401K
• Paid Time Off

• Create, maintain and measure the internet and business development processes (for both sales and service)
• Manage a group of customer service representatives in a call center environment
• Develop and maintain the new hire and interview processes for all BDC reps/appointment coordinators
• Cultivate engaged, intelligent and consistent staff
• Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet
• Contribute to high scores for the manufacturer’s customer satisfaction index (CSI)
• Strive for continual improvement in the BDC and the company as a whole. Give recognition when it is earned
• Hold yourself and others to high moral and ethical standards and conduct yourself with honesty and integrity

• Digital marketing experience is required
• Previous dealership experience is a huge plus
• Superior communication skills, both oral and written
• Strong email and phone presence is necessary
• Exceptional leadership skills
• Enthusiastic with high energy throughout the sales workday
• Outstanding organizational skills
• Ability to stay strong and calm in a stressful environment; must thrive under pressure
• Must be willing to submit to a background check for employment

Mills Auto Group understands rapid growth in the automotive space. Family‑owned and operated for the past 13 years, we have grown from 1 store to 13. Most of our dedicated leaders have been with us since the beginning, most starting in entry‑level roles themselves. We value employee growth and promote from within often. In addition to career development, we recognize accomplishments through quarterly and yearly employee appreciation events.

We participate in Degrees at Work and fund employees’ college education! We encourage involvement in community initiatives such as the Boys and Girls Club, Wounded Warriors, or Support Future Leaders.

We are an equal‑opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

• Seniority Level: Mid‑Senior level
• Employment Type:
  
  Full‑time
• Job Function:
  Sales and Business Development
• Industry: Motor Vehicle Manufacturing

Referrals increase your chances of interviewing at Mills Automotive Group by 2x.

Apply BELOW