Front Desk Agent Hampton Inn & Suites Harvey
Job in
Harvey, Jefferson Parish, Louisiana, 70059, USA
Listed on 2026-10-17
Listing for:
Bn-Management-Co-
Full Time
position Listed on 2026-10-17
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep, Front Desk/Receptionist, Hotel Front Desk
Job Description & How to Apply Below
- Hotel Desk Agent Summary/Objective The hotel desk agent greets and welcomes guests to the establishment and makes them feel comfortable in their environment. Essential Functions.
1. Greets and welcomes guests.
2. Assigns rooms and keys. (never giving out room number out loud) 3. Maintains room availability.
4. Collects and distributes cash handling for hotel
5. Prepares bills and collects payment for visits.
6. Assists in solving billing discrepancies.
7. Answers inquiries regarding hotel area and services.
8. Secures patrons’ valuables in the safe.
9. Provides suggestions of places to visit eat and shop. 10. Answering phone is using correct brand verbiage. 11. Maintains hotel records. 12. Insure the safety of our guest’s property assets; never open door for guest’s who forgot their key (redirect them back to the front desk) Hilton PEP is helpful
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