Credit Controller

A vacancy has arisen for a Credit Controller based in our Harwich office.

The purpose of the Credit Control Department is to manage the Company’s financial relationship with all customers by minimising the cost of overdue payments and bad debts wherever possible.

The Credit Control Department works in close liaison with the Sales & Marketing Departments.

The person we are looking for in this role needs to have good all‑round credit control experience, they need to be pro‑active in seeing areas for improvement and agreeing changes with the finance manager and implementing these. In addition to this the right candidate needs to be able to work closely within a team people to ensure the successful and effective running of the whole finance department.

• The Credit Controller has responsibility for two portfolios of customers. The role is part of a multi-skilled finance team, and the post holder is required to undertake additional responsibilities to ensure the smooth operation of the Department.

• Provide effective management of queries relating to the operation of their trading accounts.

• To ensure continuity of customer support, and business managers.

• Identify all due for payment accounts using SAP system and reports.

• Meet collection targets agreed, by proactive Credit Control through telephone and other appropriate media.

• Maintain the Customer Master File and open new accounts and obtain limits for credit insurance.

• Produce through SAP daily factoring reports to submit on 3rd party factoring company online platforms.

• Whilst maintaining good customer relations to retain business, collect trade debt within the agreed credit limit and clear any excess balance with immediate effect.

• Where applicable, liaise closely with External Sales Representatives and Product Managers to ensure the effective management of their accounts.

• Run invoices daily, produce daily reports showing orders unable to be invoiced and distribute to the relevant people for resolution.

• Allocate daily cash, ensure all contra items are allocated, and customer accounts are kept as clean as possible.

• Customer credit limit and payment terms reviews, information needs to be compiled and analyses in preparation for review with the credit manager or Finance director.

• Held order reports to be reviewed and business line managers advised on action needed if orders cannot be released.

• To assist when required for cover in the purchase ledger department

• A minimum of 2 years’ experience in credit control

• Numerate with good communication skills.

• Excel skills.

• Experience in dealing with multi-currency transactions.

• Experience in working with European VAT.

• Experience in SAP accounts system desirable

The position is full time 35 hours per week. We offer a competitive salary and benefits package to support this.

• 25 days holiday plus bank holiday increasing to 27 days with service
• Life assurance
• Company pension
• Healthcare Scheme
• Bike to Work / Electric Car scheme
• Volunteering days

If you are interested in the role please click the apply button and upload your cv.