Student Services Coordinator

Training Tomorrow's Technicians

To Become Skilled, Employable, and Essential

At Cotulla Education, home to the Aviation Institute of Maintenance, Centura College, Tidewater Tech, and American Lineman College, we are dedicated to transforming lives through hands-on, career-focused education. Our mission is to empower students to achieve their professional dreams in high-demand fields like aviation, healthcare, information technology, and skilled trades. With experienced faculty providing personalized support, our graduates emerge as future leaders ready to make a significant impact in their communities.

Join us in shaping the careers of those who will build and maintain our world and embark on a transformative journey towards a fulfilling career.

Location:

459 NJ-17 (Route 17), Hasbrouck Heights, NJ 07604

Schedule:

• Monday - Thursday: 8am - 5 pm
• Fridays off
• Saturday - 8am-5pm

Compensation: $24 - $30/hr - based on experience, qualifications, and other relevant factors. Most candidates can expect offers near the midpoint of the posted range, with compensation determined by individual qualifications and experience.

About the Role

The Student Success Coordinator plays a critical role in supporting students from onboarding through graduation, with a primary focus on retention, certification completion, and academic persistence.

This is not a passive student services role. You will "walk alongside" students—building trust while also pushing, motivating, and holding them accountable to complete certifications and stay on track. Success in this role is defined by your ability to engage students consistently, remove barriers, and drive measurable outcomes.

You'll manage a caseload of students and work cross-functionally with academics, admissions, and student support teams in a metrics-driven, performance-focused environment.

Key Responsibilities

• Performance & Accountability
• Actively manage a student caseload and meet defined performance metrics, including:
• Retention and persistence
• Certification readiness and attainment
• Graduation progression
• Contribute to a performance-driven culture focused on measurable student outcomes
• Student Engagement & Advocacy
• Serve as a consistent point of contact and advocate for assigned students
• Build strong relationships that foster trust, accountability, and follow-through
• Proactively identify and address barriers to persistence and certification completion
• Support students with attendance, academic standing, and program navigation
• Retention & Certification Support
• Drive certification outcomes through early intervention, consistent follow-up, and milestone tracking
• Partner closely with Academic leadership and instructors to monitor student progress
• Support students with resource referrals, accommodations, and escalation pathways as needed
• Data, Documentation & Compliance
• Accurately document all student interactions, engagement activities, and outcomes in Campus Nexus and other systems
• Participate in cohort tracking, G&E chart confirmation, and required audits
• Contribute to weekly and monthly reporting tied to student success metrics
• Events, Programming & Collaboration
• Support and/or facilitate workshops, certification readiness initiatives, alumni events, and career fairs
• Collaborate with Academic, Admissions, Financial Aid, and Employer Engagement teams to ensure coordinated student support
• Participate in commencement and key student milestone events

What We're Looking For

• Education
• High School Diploma or GED required
• Associate or Bachelor's degree preferred
• Experience
• 1–2+ years of experience in student services, advising, admissions, recruiting, workforce development, or a related role
• Experience in a proprietary (for-profit), post-secondary education environment strongly preferred
• Background in…