Treatment Centre Receptionist B2

Overview

Urgent Treatment Centre – Part time Receptionist, two days per week covering a seven‑day service.

This is an excellent opportunity to join a friendly, supportive team working in Urgent and Emergency Care. The Urgent Treatment Centre is a welcoming place to work with ongoing new developments and opportunities. It is a community‑based unit working closely with our parent site at Royal Surrey County Hospital in Guildford.

• Greet and book patients attending the department.
• Manage telephone calls and support the busy team of clinical practitioners.
• Act as a focal point of communication between patients, ambulance crews and medical/clinical staff.
• Accurately complete and input patient data.

• Friendly and professional attitude.
• Good IT and organisational skills.
• Ability to deal with difficult and stressful situations with courtesy and empathy.
• Effective communication and teamwork skills.

Royal Surrey is a compassionate and collaborative acute and community Trust that offers a comprehensive health and wellbeing programme and a strong commitment to career development and training. The Trust holds an outstanding rating from the Care Quality Commission (CQC).

It provides adult community health services in homes across Guildford and Waverley and serves community hospital sites in Milford, Haslemere and Cranleigh.