Administrator - Mental Health & Addiction Service

Administrator – Mental Health & Addiction Service

Join to apply for the Administrator – Mental Health & Addiction Service role at Te Taiwhenua o Heretaunga
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We’re seeking a skilled Administrator to join our community mental health and addictions service. The service includes our Oranga Hinengaro, Te Poutama Tautoko, Mahea, and Huwa i te Rangi teams. This role goes beyond typical reception duties; we need someone who can manage complex administrative tasks professionally while providing a warm, welcoming presence at our front desk.

As our Administrator, you will support our kaupapa and contribute to the wellbeing of our whānau. Your responsibilities will include:

• Providing a friendly, welcoming, and professional reception for all staff and visitors.
• Ensuring that whaiora/client inquiries are appropriately triaged, directed, and satisfactorily concluded.
• Handling internal and external phone calls and face‑to‑face inquiries with efficiency and care.
• Creating and managing patient profiles and client records within our system.
• Coordinating bookings, outpatient appointments, and other high‑level administrative tasks.

• 3+ years’ experience in a similar health/social services administrative position
• High level of proficiency in all Microsoft Office programs
• Excellent communication skills – written, verbal, and visual
• Strong time‑management abilities and a great work ethic
• Experience working effectively with Māori whānau
• The ability to maintain confidentiality and handle sensitive information with discretion

If you have the qualifications and/or skills and experience and personal qualities we are looking for, then nau mai, piki mai, kake mai – APPLY TODAY.

Applications Close:
Monday 12th January 2026, but don't delay as applications will be reviewed as they are received.