Financial Assistance Specialist II; Temporary

Financial Assistance Specialist II (Temporary)

Posting Type: Open-Competitive
Department: Employment and Economic Assistance
Hours: Temporary, part-time 10–20 hours per week
Hiring Range: $28.07 - $35.00 per hour
Location: Northern Service Center, West St. Paul, MN
Union: None
Close Date: 4:30 PM, January 15, 2026 (first review of applicants on January 2, 2026)

Come join us at Dakota County and “Be more”. Dakota County employs nearly 2,000 skilled individuals whose talents and contributions make Dakota County a premier place to live and work. The work County government does is unique. Dakota County offers important careers like the Program Eligibility Specialist (FAS II) that make a difference in people's lives. You will not be just another employee;

you'll be a valued employee making a difference in the lives of Dakota County residents every single day. If you have at least 2 years experience as a Financial Worker/Eligibility Specialist, you are encouraged to apply.

• Evaluate Dakota County residents’ basic needs, health and well‑being by assessing clients' economic, social, and health‑related issues to determine public assistance program eligibility.
• Conduct phone interviews with residents to assess their needs, gather information, and determine eligibility for programs such as Child Care Assistance, General Assistance, Medicaid, MFIP, MNsure, and SNAP.
• Reassess clients’ needs and eligibility criteria to maintain program participation and ensure their well‑being as required.
• Use MAXIS, MMIS, MNsure, and MEC2 state computer software to analyze information from internal and external customers.
• Provide quality customer service and communicate effectively both orally and in writing, including composing concise case notes.
• Work independently or as part of a team in a remote or hybrid environment while maintaining accuracy and prioritizing tasks.

• Comprehensive knowledge of MAXIS, MMIS, MNsure, MEC2, and other relevant computerized systems.
• Knowledge of income and asset types and their relationship to public assistance program eligibility.
• Strong customer service skills and the ability to communicate effectively with diverse customers.
• Analytical and decision‑making skills, using discretion under stress.
• Proficiency with electronic documents and keyboarding.
• Ability to work independently and adapt to remote or hybrid work environments.
• Commitment to reflect diversity and equity in workplace interactions.

• Submit an online application with supplemental questions.
• Your application is scored on qualifications.
• Top candidates are referred to the hiring manager for interview consideration.
• Applicants will undergo interviews, reference checks, background checks.
• Chosen candidates receive an offer and complete extended onboarding.

Entry level

Temporary

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