Customer Service Associate II

Overview

Join to apply for the Customer Service Associate II role at Dollar Tree Stores
.

Provide a welcoming, safe, and helpful shopping experience for customers while supporting daily store operations.

As a Customer Service Associate II, youll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. You will be cross-trained to support the cash register and switch to front-end duties as needed. Your day-to-day duties include, but are not limited to:

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
• Merchandising and stocking as needed
• Assisting with cleanliness throughout the store, including bathrooms, floors, trash, and ensuring neat and presentable areas
• Maintaining a positive, safe, and respectful environment with customers, associates, and leaders
• Managing sales transactions while working the assigned cash register
• Maintaining security of cash and protecting company assets
• Other duties as assigned

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required
• High level of integrity is required
• Proficiency in basic math for cash accounting is required

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And other benefits

We are an equal opportunity employer and are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds. Employment decisions are made without regard to any protected status. Minors may be eligible to work in certain roles in compliance with local laws.

This job specification is not an exhaustive list of duties and may be amended from time to time. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

• Part time
• Location:
  
  1214 Vermillion St, Hastings, Minnesota
• Min: 15.5 hours per week;
  Max: 16 hours per week