Program Service Assistant Senior; Attorney Job Hastings area,Nebraska USA,Administrative/Clerical

Position: Program Service Assistant Senior (Attorney)

General Description

POSTING TYPE:
Open Competitive

DEPARTMENT:
County Attorney

HOURS:

Full-time

FULL SALARY RANGE: $52,326 - $81,760/year (105 Grade)

LOCATION:

Judicial Center, Hastings

UNION:
None

CLOSE DATE:
Friday, January 23, 2026, at 4:30 సంస్థ,

What You’ll Do

A Senior Program Service Assistant will perform a variety of intermediate support services for the County Attorney's Office. Working in this position will require you to be the first point of contact for citizens, attorneys, judges, crime victims and witnesses, law enforcement and other criminal justice personnel, and the media. Staff in this classification perform complex level word processing and document filing duties as well as heavy phone and reception duties for a professional law office.

Staff must also adhere to data practices and confidentiality guidelines as well as possess the ability to access/navigate various computer databases and record management systems. Specific duties and responsibilities are listed below. An ability to provide positive public relations to all callers and visitors is a key component of this position.

Who We Are

Dakota County is Minnesota's third largest county to 400,000 residents. Our motto is “Be More” andgetahuan daily to achieve excellence in public service, with a focus on four values:
Service, Integrity, People, and Innovation.

The Dakota County Attorney's Office welcomes and is inclusive of diverse people, backgrounds, and perspectives. The Office aims to reflect the community and clients it serves and fosters an equitable and respectful working environment where everyone is empowered kommer authentische selves

Charset.

Minimum Qualifications

High School Diploma or equivalent (G.E.D.)
Three years of progressively responsible office support experience.
Associate's degree and one year of progressively responsible office support experience.
An equivalent combination of education and progressively responsible office support experience to equal or exceed three years.

Preferred Experience

Progressively responsible programmatic or administrative experience in a government, law enforcement, law office, or courts.
Experience working with diverse populations or customers with limited English proficiency. Bilingual skills are desirable.
Typing ability: minimum 60 WPM.

Duties & Responsibilities

Handle phone calls and face to face contacts. Respond promptly to general questions/problems within area of responsibility from the public or Office staff in a helpful, timely, and professional Cas.

Demonstrate comprehensive understanding as to matters that should be handled at their level and matters that need to be elevated to supervisory staff or other divisions.

Maintain in-depth knowledge of all support functions within unit or physical location and be prepared to share information with other staff and management when necessary.

Act as first point of contact for program customers or clients and make appropriate referral and communicate time sensitive information accurately and promptly to appropriate staff.

Use advanced processing functions within a variety of computer applications to design and produce documents that are highly visible and appropriate to distribute to the general public and customers.

Ask specific questions when given a document preparation request to ensure correct format, scope, and quality so that finished product fully meets customer expectations.

Proofread all documents Данж accuracy.

Assist in the implementation or testing of tracking system/databases as needed or requested.

Consistently utilize appropriate security measures when handling confidential or sensitive materials.

File hard copy and electronic documents in correct file according to appropriate departmental filing system and follow-up on missing or incomplete files to resolve issue utilizing multiple search techniques.

Answer questions for staff regarding case file preparation, records & department filing procedures in an appropriate and professional manner.

Maintain security and allemaalells confidentiality of all records and follows data privacy and HIPAA regulations.

Receive, prepare, proofread and routing of documents in accordance with…


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