Academic Support Specialist

Under the guidance of the Dean of the School of EPPS and the Assistant Dean of Outreach and Recruitment, the Academic Support Specialist supports the planning, coordination, and execution of daily administrative and operational activities related to student recruitment and outreach. This role plays a key part in promoting EPPS undergraduate and graduate programs through strategic engagement with prospective students, schools, and community partners.

Bachelor’s degree and two (2) years of relevant experience. An equivalent combination of education and experience may be considered.

• Experience in student services, admissions, or outreach
• Strong public speaking and presentation skills
• Familiarity with CRM systems and student information platforms
• Ability to travel and work flexible hours, including evenings and weekends

To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

• Represent EPPS at on-campus and off-campus recruitment events, including visits to middle schools, high schools, community colleges, and community outreach events.
• Meet with school advisors, administrators, and community groups to promote EPPS degree programs.
• Coordinate with Central Admissions to organize EPPS stops during tours.
• Serve as the internal point of contact for coordinating student recruitment and enrollment efforts, utilizing knowledge of admissions, registration, financial aid, and scholarship deadlines.
• Provide guidance and counseling to prospective students regarding EPPS programs, admissions, orientation, and enrollment processes.
• Build and maintain partnerships with local school systems, alumni networks, faculty, and community organizations.
• Support and coordinate recruitment and outreach initiatives across EPPS programs, including coordinating the participation of faculty, staff, and alumni at conferences, recruitment events, and other local, state, and national venues.
• Create and maintain prospective student contact databases; execute recruitment campaigns via email, phone, mail, and digital media.
• Respond to inquiries from prospective students and families; connect them with appropriate campus resources.
• Develop and distribute recruitment and retention materials; support mentorship programs and analyze trends to improve outreach strategies.
• Perform other duties and assist with special projects as assigned.

Travel is expected, including evenings and weekends, to successfully fulfill the essential job duties and responsibilities of the position.

UT Dallas is an Equal Opportunity Employer. We offer an employee-friendly work environment with a comprehensive benefits package including:

• BCBS PPO Medical Insurance Options – including 100% paid employee medical coverage for full-time employees
• AD&D Insurance
• Dental & Vision Plan Options
• Optional Long and Short-term Disability
• TRS Retirement Plan
• Fertility Benefits
• Paid time off

All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, Linked In Learning, and UT Dallas Bright Leaders Program.

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