Professional Service Staff Consultant

At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values:
Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

• Office onsite in Omaha, Nebraska

• U.S. Top Secret Security Clearance is required at the time of hire.

As an Extended Expertise Consultant, you'll play a critical role in enabling our customers to securely integrate and automate their cloud environments, leading the maturity and adoption of Palo Alto Networks' Cortex XSOAR platform to accelerate detection, response, and integration across cybersecurity tools.

You'll serve as a trusted consultant- guiding customers through complex deployments, developing strategic automation workflows, and driving continuous improvement through real-time support and innovation. You'll collaborate closely with customer stakeholders, from SOC analysts to CISOs, to ensure successful adoption and long-term value.

This position requires an active U.S. Government Top Secret Security Clearance with SCI.

Lead technical implementations of security automation within customer environments.
Design, develop, and maintain XSOAR playbooks to automate incident response workflows and streamline security operations.

Integrate diverse security tools (EDR, SIEM, threat intelligence platforms) with XSOAR.
Conduct detailed analysis of operational business processes to identify automation opportunities.
Serve as a trusted advisor, providing strategic guidance on complex cloud security systems and best practices.

Prepare comprehensive capacity planning, deployment, and configuration guides.
Communicate effectively with diverse audiences, from technical engineers to C-level executives (CIO/CISO), translating complex technical information into business terms.
Train and empower customer teams to leverage security products effectively.

• Experience with XSOAR/automation, developing playbooks and use cases, platform deployment, EDR integration, SIEM/SOC, and preferably in the DOD domain.
• Familiarity with IDS/IPS, SIEM, and endpoint solutions.
• Working knowledge of Python for playbook customization.
• Linux/Unix command-line proficiency and basic network troubleshooting.
• Experience managing complex automated security solutions in large environments.
• Deep understanding of security threats, internet protocols and cybersecurity tools and applications.
• Project leadership experience; ability to drive organizations and resources to complete required tasks in service of end goals.
• Detailed experience in the installation, configuration, operation and documentation of security solutions to prevent cybersecurity threats.
• Excellent written and verbal communication skills,…