Test Centre Administrator

Pearson VUE () is a pioneer in computer‑based testing, delivering over 15 million certification and licensure exams annually across 180 countries. We operate a global network of nearly 20,000 Test Centres, including the facility in Hastings, United Kingdom.

• Regular employee
• Starting date: ASAP
• Minimum contracted hours: 8.25 hours per week
• Rate: £13.37 per hour
• Location:
  
  Philips House, Ponswood Industrial Estate, Drury Lane, St Leonards on Sea TN38 9BA
• Centre opening hours (Week 1): 07:30‑16:15 Monday, Tuesday; 07:30‑12:15 Wednesday. (Week 2): 07:30‑16:15 Monday, Tuesday; 10:30‑19:15 Wednesday; 07:30‑12:15 Saturday.
• Must be available to cover centre opening hours on a rota system
• Coverage of other centres for holidays and sickness may be offered
• Hours may be allocated according to business needs
• Candidate must be highly confident and skilled with computers, with strong computer literacy
• Fast‑paced, customer‑service‑orientated environment
• Free parking on site in St Leonard’s on Sea

As a Test Centre Administrator you will play a key role in supporting diverse test‑taking candidates, ensuring secure exam delivery and providing exceptional customer service in a comfortable, friendly environment.

• Welcome, greet and check‑in customers/test‑taking candidates
• Comply with all exam testing security and procedures and follow company policies using careful judgment
• Verify customer/candidate personal identification documents and explain the exam testing process/rules
• Proctor / invigilate candidates while they are completing their exam/test
• Troubleshoot with internal departments, such as IT, to fix any technical issues in the Test Centre
• Perform housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary

• Friendly and professional team‑player with school qualifications in English and Maths
• Experience with Microsoft Office (Word, Excel, Outlook) is an advantage
• Flexible to work a variety of shifts any day Monday through Sunday, including early mornings, late evenings and weekends
• Excellent attention to detail, able to monitor for restricted behaviour and notice details from a distance
• Capable of sitting for long periods and escorting candidates to and from exam/testing rooms

This role is essential, so we encourage you to apply as soon as possible via the Pearson Careers website. We are reviewing applications daily and scheduling interviews immediately.

Pearson is an Equal Opportunity Employer and a member of E‑Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing Talent Experie

• Job family: LEARNING & CONTENT DELIVERY
• Organization:
  Assessment & Qualifications
• Schedule:
  
  PART‑TIME
• Workplace type:
  On‑site
• Job