Radiology Clerical Officer; Receptionist

Radiology Clerical Officer (Receptionist)

Radiology is a milestone in the patient pathway and, as technologies continue to improve and demand increases, the Trust's Radiology department is becoming one of the busiest areas of the hospital to work.

Join us as a Clerical Officer and you could soon be part of a dedicated Reception Team working at Conquest Hospital and Bexhill Community Diagnostic Centre where the reception role underpins the patient journey and supports clinical teams in delivering high quality patient care making a positive difference to the patient experience.

37.5 hours per week – covering shifts of 8am to 4pm, 9am to 5pm and 12pm to 8pm Monday to Friday, and 9am to 5pm Saturday and Sunday – all shifts on a rota basis covering the Conquest Hospital and Bexhill Community Diagnostic Centre.

The successful Clerical Officer will provide a professional, comprehensive and efficient reception service, which is effectively delivered to all patients and members of the department; as well as working as part of an experienced team of Consultant Radiologists, Radiographers, Sonographers, Nurses and RDAs.

We require someone who has excellent organisational and interpersonal skills and who can continuously improve themselves and help others to do so within our department. The successful candidate will be a key part of the reception team and will welcome patients and visitors alike to the department. You will have excellent communication skills, be caring and empathetic to patient needs, and embody the Trust Values.

You will have significant previous receptionist or admin and clerical experience in a Radiology or busy office environment. You should be multi‑skilled to manage a range of procedures using high levels of initiative and problem‑solving skills, with the ability to acquire knowledge and undertake department training as required.

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto‑enrolment to our Temporary Workforce Service, access to onsite nurseries, staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. On‑site parking is available from only £50 a year.

Statement on the Use of AI

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI‑generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI‑generated content may diminish your chance of success.

• GCSE English Maths at Grade C or above, or equivalent
• NVQ 2 or 3 in Business Administration or Customer Service

• Significant previous receptionist or admin and clerical experience in a busy office environment
• Previous experience working in a Radiology administration role
• Previous experience working within the NHS
• Previous experience of data entry on in‑house data systems

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.