Planner, Business, Office Administrator​/ Coordinator

Overview

Annual salary : up to £29,500.00

Position: Planner

Location : Hastings

Contract: Full time / FTC until 30 / 04 / 2027

Salary : £29,500 per annum

Hours : 42.5 hours Monday – Friday, 8am – 5pm

MPS has been caring for residents’ homes for over 25 years. As part of the Mears Group, we offer partnership solutions and expertise in estate management and property maintenance.

Delivering a range of property services, including reactive repairs, planned and cyclical maintenance services to over 100 local authorities and housing providers nationwide including, Orbit: one of the largest housing providers in the midlands, east Anglia and the southeast.

• Schedule operatives and subcontractors to ensure resources are used effectively and repairs are delivered on time.
• Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks.
• Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly.
• Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed.
• Work closely with administrators, supervisors, and contractors to ensure a seamless service.
• Cover for other planners when needed and attend meetings or training sessions as required.
• Follow company policies and Health & Safety requirements at all times.
• Assist with reporting and performance monitoring to ensure KPIs and targets are met.
• Help prioritise emergency and urgent jobs to minimise disruption for residents.
• Maintain accurate records, data, and documentation for audits and compliance.
• Support continuous service improvements by suggesting ways to streamline planning and scheduling.
• Provide general administrative support to the repairs team when required

• Experience in the above role with similar or the same duties
• Ability to investigate, evaluate and respond to situations quickly
• Good IT knowledge, experience with all MS packages
• Ability to make effective decisions based on objective assessment of situations
• Ability to multitask, control multiple processes simultaneously to share good practice
• An understanding of the construction industry, including trades, materials, processes and safety
• Ability to load and maintain data for handheld hardware
• Excellent organisational skills in order to manage and organise own workload
• The ability to respond to changing priorities in order to meet deadlines
• Full UK driving license

• 25 days annual leave plus bank holidays
• Leading pension scheme
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friendly policies

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.