Distribution Centre Operations Co-Ordinator Number One Shoes + Hannahs

Position: Distribution Centre Operations Co-Ordinator Number One Shoes + Hannahs)

Distribution Centre Operations Co-Ordinator - Hastings (Number One Shoes + Hannahs)

Kick off the new year with a role at the heart of our Ngahuia Group Distribution Centre
, supporting two of New Zealand’s most iconic footwear brands
- Number One Shoes & Hannahs
. We’re looking for a motivated and proactive Distribution Centre Operations Coordinator to join us on a fixed term contract until May 2027 to cover parental leave.

Why this role?

You’ll support the Distribution Centre Operations Manager to keep our Distribution Centre running smoothly, while also playing a key role in stock management, people leadership, and operational performance. This is a hands‑on, high‑visibility role where two days look the same – perfect for someone who enjoys variety, responsibility, and problem‑solving on the go, all while being a whizz in Excel.

What You’ll Be Doing:
Operational Support

• Assist the DC Operations Manager with daily operations and confidently step in to lead when they’re away.
• Provide hands‑on support across the floor where needed.
• Assist with time & attendance.
• Support across annual stocktake.
• Audit conveyor activity, investigate discrepancies, and provide clear feedback.
• Deliver excellent service when dealing with Stores, Support Hub, and transport partners.
• Manage responses to DC inbox queries and Fresh Service tickets within expected time frames.
• Provide cover for the DC Operations Administrator when needed.

Lead Our E‑Com Team

• Supervise day‑to‑day tasks, ensuring orders are processed accurately and on time.
• Train, support and lead the team – stepping up with confidence and calm when challenges arise.
• Spot opportunities to processes and efficiency.
• Respond promptly to customer order enquiries.

Stock Management

• Use Excel at an advanced level to generate reports from scratch – not just running existing templates.
• Confidently apply VLOOKUPs, Pivot Tables, isolate datasets and extract specific stock information (e.g., identifying product duplicated across aisles).
• Complete stock investigations, reconcile discrepancies and manage transfers.
• Run proactive reporting to identify trends and opportunities.

System Processes & Administration

• Become fully competent in our systems – and troubleshoot when needed.
• Manage pick tasks, reconcile ratio pack allocations, and oversee clear floor adjustments.
• Approve invoices, manage facility maintenance logs, order supplies, coordinate uniforms, and assist with general DC administration.

Reporting

• Weekly & monthly DC output
• Delay analysis
• Plus any other reporting required

Health & Safety

• Support compliance and lead by example.
• Assist with inductions, maintain registers, report incidents, and help drive a culture of wellbeing.

What You’ll Bring

We’re looking for someone who is confident, solutions‑focused, and steady under pressure – a natural go‑to person when things get busy.

Skills & Experience

• Advanced Excel ability
  , including:
• VLOOKUPs used practically (not just theoretically)
• Generating reports from raw data
• Pivot tables for analysis
• Ability to manipulate large datasets and extract insight
• Experience with warehouse management systems (advantage)
• Excellent time management and the ability to juggle multiple tasks
• Ability to maintain confidentiality and work independently
• Calm, steady and able to lead confidently when needed
• Able to handle pressure without getting overwhelmed
• Strong interpersonal and relationship‑building skills
• Able to problem‑solve quickly and think critically
• Collaborative approach with the ability to guide and support others
• Adaptable and able to pick up new systems quickly

Why Join Us?

This role gives you the chance to step into meaningful responsibility, build your leadership capability, and play a key role in the operation and success of our DC. If you want to start the year fresh with a role where you can genuinely make an impact – we’d love to hear from you.

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