Customer Service Representative

Customer Service Representative

Posting

Start Date:

8/14/26

Job Description:

We're looking for a customer-focused Customer Service Representative to join our team in Hastings. In this role, you'll be the main point of contact for customers, supporting them throughout the order process and ensuring an outstanding customer experience.

Working closely with Sales, Supply Chain, Finance, and other internal teams, you'll help resolve customer queries, manage orders, and build strong customer relationships.

• Manage customer orders, changes, and enquiries.
• Provide updates on order status, deliveries, and products.
• Process quotations and returns.
• Resolve customer issues and identify effective solutions.
• Build strong relationships with customers and internal stakeholders.
• Work with Account Managers to support customer needs.
• Monitor customer backlogs and support on-time delivery performance.
• Contribute to continuous improvement initiatives that enhance the customer experience.

• Previous customer service or customer support experience.
• Strong communication and relationship-building skills.
• Excellent organization and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving skills and a customer-first mindset.
• Proficiency in Microsoft 365 applications.
• SAP experience is an advantage but not essential.
• Experience working with continuous improvement or Lean principles is beneficial.

At TE Connectivity, you'll be part of a collaborative team where your ideas and contributions make an impact. We offer opportunities for development, continuous learning, and career growth while helping deliver exceptional experiences for our customers.

Values:
Integrity, Accountability, Inclusion, Innovation, Teamwork

TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.

Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at  and on Linked In () ,Facebook () ,WeChat, () Instagram andX (formerly Twitter). ()

• Competitive Salary Package
• Performance-Based Bonus Plans
• Health and Wellness Incentives
• Employee Stock Purchase Program
• Community Outreach Programs / Charity Events
• Employee Resource Group

Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.

Posting City:
Hastings

Job Country:
Great Britain

Travel Required:

Less than 10%

Workplace Type:
Hybrid

TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.