Assistant Branch Manager

Hastings |
Full Time, Permanent
Parker Building Supplies (Part of IBMG)

Since 1984, Parker Building Supplies has been supporting trade and retail customers across the South East with quality building materials and exceptional service. As part of the Independent Builders Merchants Group (IBMG), we combine local knowledge with the strength of a leading independent merchant network.

We're looking for an ambitious Assistant Branch Manager to join our Hastings branch and play a key role in its ongoing success.

This is the second-in-command position within the branch and an excellent opportunity for someone looking to progress into branch management.

Working closely with the Branch Manager, you'll help lead the team, drive sales, support day-to-day operations, and ensure customers receive outstanding service. When the Branch Manager is absent, you'll confidently step up and take responsibility for the running of the branch.

• Deliver excellent customer service and drive sales performance
• Serve customers, provide quotations and convert enquiries into sales
• Support the day-to-day management of the branch
• Lead the branch in the Branch Manager's absence
• Support, motivate and develop colleagues across the counter, yard and delivery teams
• Build strong customer relationships and identify opportunities to grow business
• Encourage repeat business and help re-engage inactive customers
• Monitor stock levels, availability and merchandising standards
• Ensure high standards of health & safety and housekeeping are maintained
• Help deliver branch targets and commercial objectives

• Previous sales, trade counter or supervisory experience
• Builders' merchant, plumbing or heating industry experience is highly desirable
• A strong desire to progress into branch management
• Excellent customer service and communication skills
• Confident decision-maker who remains calm under pressure
• Positive, hands‑on leadership style
• Self‑motivated with a proactive approach
• Ability to lead by example and support a high-performing team

Monday to Friday – 07:00 to 17:00

Alternate Saturdays – 08:00 to 12:00

• Generous holiday entitlement, increasing with service
• Staff discount across all IBMG brands
• Employee Assistance Programme (EAP)
• Ongoing training and career development opportunities
• Supportive and close-knit branch team
• Clear progression pathway to Branch Manager

At Parker Building Supplies, we invest in our people. Many of our managers started on the trade counter, in the warehouse or out in the yard. If you're looking for a business where hard work, commitment and ambition are recognised and rewarded, this could be the perfect next step.